OK, I will start by saying that I did screw up royally.
It is normal when settling my credit card batch for a pop-up to come up saying that the batch is out of balance... normally it just means that I made an adjustment during my audit and that it hasn't been put in the CC batch... no big deal, it will go through the next day.
I haven't been paying attention recently though... the message that's been popping up for the last two weeks says "there are no transactions to settle" rather than "batch is out of balance". So for two weeks I've been sending in absolutely nothing to the credit card processing center... so for two weeks the hotel hasn't been getting paid for any rooms that paid with credit cards for the last two weeks, because I've not been paying attention.
If I'm lucky the owners will be able to sort it out and get those payments pushed through, and I'll get chewed out, I'll do the show tears to satisfy the angry gods, life will go back to normal... if I'm not lucky though (which with how things are going) and the owners aren't able to sort it out and I cost them a few tens of thousand of dollars... it will take a lot more than tears to satisfy the angry gods.
So yeah, long story short, I'm well and truly screwed... any of you who believe in prayer, I'd really appreciate them right about now.
It is normal when settling my credit card batch for a pop-up to come up saying that the batch is out of balance... normally it just means that I made an adjustment during my audit and that it hasn't been put in the CC batch... no big deal, it will go through the next day.
I haven't been paying attention recently though... the message that's been popping up for the last two weeks says "there are no transactions to settle" rather than "batch is out of balance". So for two weeks I've been sending in absolutely nothing to the credit card processing center... so for two weeks the hotel hasn't been getting paid for any rooms that paid with credit cards for the last two weeks, because I've not been paying attention.
If I'm lucky the owners will be able to sort it out and get those payments pushed through, and I'll get chewed out, I'll do the show tears to satisfy the angry gods, life will go back to normal... if I'm not lucky though (which with how things are going) and the owners aren't able to sort it out and I cost them a few tens of thousand of dollars... it will take a lot more than tears to satisfy the angry gods.
So yeah, long story short, I'm well and truly screwed... any of you who believe in prayer, I'd really appreciate them right about now.
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