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So we can put a man on the moon, but our store can't get a hold of some functioning card readers. Unbelievable. You will probably be able to tell what store I work at, and maybe you've encountered the same problems.
We used to have these very strange card readers where the guest would have to stick their card in the slot and the machine would suck it inside of it. This was a pain in the ass. First of all, as you might imagine, the cards got stuck in there from time to time. And people were always saying, "It's not going to get stuck in there, is it?" Well what am I supposed to say to that? Sometimes they'd even give a little shriek of surprise when it got sucked in. Almost EVERY single time a guest would put their card in backwards and the machine would make a nasty grinding noise and spit it back out. Then the guest would scratch their heads and say, "Um, I guess it doesn't like my card." Then I'd have to tell them to put it in the other way, even though there was an animated picture SHOWING them which way to put it in. Ugh. This got to be exhausting.
So then they replaced the card readers with normal ones that you just swipe the card through. These are an even BIGGER pain in the ass, believe it or not. Why? Because the damn things do not work. During a shift, I have to move from lane to lane numerous times because the card readers will stop working. You'll be on the lane for a while and all of the sudden someone will start banging on the screen. "It's not working!" "It won't take my PIN!' "It won't let me hit ok!" "It's not letting me sign!" Do you have any idea how f-cking ANNOYING this is? The supervisor will come over and try fixing it, but I usually end up having to move to a new lane while they reboot the computer. And typically, the card reader on THAT lane will stop working before long as well. Sometimes people will get fustrated when it stops working and they'll bang on the screen over and over like they're trying to get my attention. If they think it's so damn fustrating to deal with the card machine for two minutes, how would they like to have to put up with the %#@! thing for an entire SHIFT? How would they like people telling them over and over that it's not working? How would they like the machine breaking and having to move to a new lane when there's a long lane? It's maddening!
We've had these new card readers for several months now. Maybe almost a year. I've lost track. But these things are total and utter shit. Why can't corporate, or the manager, or whoever, see this and give us some new goddamn readers? Cashiers have to put up with enough bullshit without dealing with these things, which are nothing but garbage. Another pet peeve is that they added another prompt to the card reader. At the end, it'll ask the guest, "Do you want it all on the card?" Half of the people stand there with a confused look on their face and stare at the screen before repeating the question like someone obviously retarded asked them it. Look, I didn't make the questions, so stop looking at me like that. God, why did they feel the need to add that question in the first place? People are always accidently pressing "No" and then they have to swipe their cards again because it cancelled! I get so sick of telling people that they have to swipe their cards again, why they have to swipe their cards again, what the question means, blah blah blah.
There are times when I really want to go into a fit of rage and just grab the cord and hurl one of those pieces of shit at the ground and just slam it and slam it until it breaks into a million pieces.
And our computers are almost as big of pieces of garbage. I've figured out exactly what POS stands for. Piece of shit! For a long time we had a problem with freezing, and it may still be a problem, I just haven't seen it for awhile. Did the thing just freeze during a long 600 dollar transaction? Tough luck, time to tell the guest you have to unload everything from their cart, unbag the stuff, and scan it all again. Too bad.
Third pet peeve: the store is a piece of shit in an of itself. It's about six years old, and the roof has had SO many leaking problems. We would have isles covered in plastic sheets, buckets all over the floor, huge nasty stains all over the ceiling. It was just a mess. We recently had an issue with mold in the walls as well. And the store "wasn't built properly" so there isn't enough ventilation for the air conditioning. Those of us working up at the front lanes ROAST in the summer, and sometimes in the spring too. I literally come home with my entire body SOAKED in sweat. One of the other cashiers, an older lady, almost passed out. We get guest complaints. They even complain about how horrible the working conditions appear to be for us. It sucks. In the back of the store, it's actually pretty cool, not bad at all. But it makes things a lot worse when we're NOT ALLOWED WATER and they yell at us if we try to fan ourselves with things.
This place needs to get its shit together.
We used to have these very strange card readers where the guest would have to stick their card in the slot and the machine would suck it inside of it. This was a pain in the ass. First of all, as you might imagine, the cards got stuck in there from time to time. And people were always saying, "It's not going to get stuck in there, is it?" Well what am I supposed to say to that? Sometimes they'd even give a little shriek of surprise when it got sucked in. Almost EVERY single time a guest would put their card in backwards and the machine would make a nasty grinding noise and spit it back out. Then the guest would scratch their heads and say, "Um, I guess it doesn't like my card." Then I'd have to tell them to put it in the other way, even though there was an animated picture SHOWING them which way to put it in. Ugh. This got to be exhausting.
So then they replaced the card readers with normal ones that you just swipe the card through. These are an even BIGGER pain in the ass, believe it or not. Why? Because the damn things do not work. During a shift, I have to move from lane to lane numerous times because the card readers will stop working. You'll be on the lane for a while and all of the sudden someone will start banging on the screen. "It's not working!" "It won't take my PIN!' "It won't let me hit ok!" "It's not letting me sign!" Do you have any idea how f-cking ANNOYING this is? The supervisor will come over and try fixing it, but I usually end up having to move to a new lane while they reboot the computer. And typically, the card reader on THAT lane will stop working before long as well. Sometimes people will get fustrated when it stops working and they'll bang on the screen over and over like they're trying to get my attention. If they think it's so damn fustrating to deal with the card machine for two minutes, how would they like to have to put up with the %#@! thing for an entire SHIFT? How would they like people telling them over and over that it's not working? How would they like the machine breaking and having to move to a new lane when there's a long lane? It's maddening!
We've had these new card readers for several months now. Maybe almost a year. I've lost track. But these things are total and utter shit. Why can't corporate, or the manager, or whoever, see this and give us some new goddamn readers? Cashiers have to put up with enough bullshit without dealing with these things, which are nothing but garbage. Another pet peeve is that they added another prompt to the card reader. At the end, it'll ask the guest, "Do you want it all on the card?" Half of the people stand there with a confused look on their face and stare at the screen before repeating the question like someone obviously retarded asked them it. Look, I didn't make the questions, so stop looking at me like that. God, why did they feel the need to add that question in the first place? People are always accidently pressing "No" and then they have to swipe their cards again because it cancelled! I get so sick of telling people that they have to swipe their cards again, why they have to swipe their cards again, what the question means, blah blah blah.
There are times when I really want to go into a fit of rage and just grab the cord and hurl one of those pieces of shit at the ground and just slam it and slam it until it breaks into a million pieces.
And our computers are almost as big of pieces of garbage. I've figured out exactly what POS stands for. Piece of shit! For a long time we had a problem with freezing, and it may still be a problem, I just haven't seen it for awhile. Did the thing just freeze during a long 600 dollar transaction? Tough luck, time to tell the guest you have to unload everything from their cart, unbag the stuff, and scan it all again. Too bad.
Third pet peeve: the store is a piece of shit in an of itself. It's about six years old, and the roof has had SO many leaking problems. We would have isles covered in plastic sheets, buckets all over the floor, huge nasty stains all over the ceiling. It was just a mess. We recently had an issue with mold in the walls as well. And the store "wasn't built properly" so there isn't enough ventilation for the air conditioning. Those of us working up at the front lanes ROAST in the summer, and sometimes in the spring too. I literally come home with my entire body SOAKED in sweat. One of the other cashiers, an older lady, almost passed out. We get guest complaints. They even complain about how horrible the working conditions appear to be for us. It sucks. In the back of the store, it's actually pretty cool, not bad at all. But it makes things a lot worse when we're NOT ALLOWED WATER and they yell at us if we try to fan ourselves with things.
This place needs to get its shit together.
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Seriously though, not only do you get a workout with each swing, but you prolong the device's pain and torture as long as possible. Plus, with a grenade, it tends to throw debris all over the place. The hammer produces more localized destruction, and there's no danger of it exploding in your face!
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