"Michael" (name has been changed), the Assistant VP of Student Services, had a "very important guest" arrive for scholarship interviews. He ended up calling me after his first guest arrived, who did not know which dept. she was going to.
The garage was reserved when the guest arrived. She told me she was supposed to be on the event list. I asked her which dept. she was going to. She did not know. I asked her if she had a contact person. She said Joyce. I looked at the event list, & I did not see anything regarding interviews for scholarships. I called "Kim" since she is still making the event list, but I got her voice mail. I called her on her phone, but I could not leave a message. I explained to the guest that the garage was reserved, that I did not see a reservation for scholarship interviews, & that there are only enough spots for everyone on the event list. She got upset, but luckily a car just exited the garage leaving only one non-reserved spot. I told her that the dept. she was going would have to give her a token to exit the garage. I let her in the garage.
Then "Michael" calls me letting me know that another "very impt. guest of his" will soon be arriving & to please let his guest park. I told "Michael" that he has to contact "Kim" regarding this since the garage was reserved at that time. So he said "I'll call the President if my guest cannot park." Luckily another car just exited the garage. I told "Michael" that I would let "Kim" know he called me. I let his guest in the garage. I did not want to mess with the President's office at that point.
I called "Kim" to let her know what happened, & she said "that's bull. If he wants to call the President's office, then he has to ask that office if his guest can park in one of their spots." There are 6 spots for guests specifically going to the President's office.
So from now on when someone "threatens" to call the President's office, I'll let the person know they are welcome to contact that office & ask if their guest can park in one of the President's spots.
The garage was reserved when the guest arrived. She told me she was supposed to be on the event list. I asked her which dept. she was going to. She did not know. I asked her if she had a contact person. She said Joyce. I looked at the event list, & I did not see anything regarding interviews for scholarships. I called "Kim" since she is still making the event list, but I got her voice mail. I called her on her phone, but I could not leave a message. I explained to the guest that the garage was reserved, that I did not see a reservation for scholarship interviews, & that there are only enough spots for everyone on the event list. She got upset, but luckily a car just exited the garage leaving only one non-reserved spot. I told her that the dept. she was going would have to give her a token to exit the garage. I let her in the garage.
Then "Michael" calls me letting me know that another "very impt. guest of his" will soon be arriving & to please let his guest park. I told "Michael" that he has to contact "Kim" regarding this since the garage was reserved at that time. So he said "I'll call the President if my guest cannot park." Luckily another car just exited the garage. I told "Michael" that I would let "Kim" know he called me. I let his guest in the garage. I did not want to mess with the President's office at that point.
I called "Kim" to let her know what happened, & she said "that's bull. If he wants to call the President's office, then he has to ask that office if his guest can park in one of their spots." There are 6 spots for guests specifically going to the President's office.
So from now on when someone "threatens" to call the President's office, I'll let the person know they are welcome to contact that office & ask if their guest can park in one of the President's spots.
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