This is a great sign...
Yesterday the Zip guy came to pick up the seating group for the latestsucker customer to purchase delivery of their furniture through Zip.
He backed his step van up to one of the overhead doors and we loaded everything inside.
Then, time to take care of all the paperwork. Only the Zip guy didn't seem to understand how to take care of all the paperwork. Neither did we. After all, we were not told there would be paperwork we might have to fill out. We were just told what a great service Zip would be to all our customers.
Cue 5 to 10 minutes of "I know I'm supposed to sign something, but I don't know what. Or where" and "Hold on while I call somebody to figure out what's going on here."
10 minutes and 2 phone calls to management and the receiving clerk later, we figure out what we're supposed to sign, what's supposed to go with the Zip guy, and what we're supposed to hang on to, and Zip guy was off.
Yup, something else that was rushed to implementation before the kinks could be worked out. In other words, situation normal at the swamp.
We better get this figured out but quick. Hell week (aka Lowest Prices of the Season) is less than two weeks away, and furniture sales will be through the roof. And I think we may find a person or two to purchase a Zip service.
Yesterday the Zip guy came to pick up the seating group for the latest
He backed his step van up to one of the overhead doors and we loaded everything inside.
Then, time to take care of all the paperwork. Only the Zip guy didn't seem to understand how to take care of all the paperwork. Neither did we. After all, we were not told there would be paperwork we might have to fill out. We were just told what a great service Zip would be to all our customers.
Cue 5 to 10 minutes of "I know I'm supposed to sign something, but I don't know what. Or where" and "Hold on while I call somebody to figure out what's going on here."
10 minutes and 2 phone calls to management and the receiving clerk later, we figure out what we're supposed to sign, what's supposed to go with the Zip guy, and what we're supposed to hang on to, and Zip guy was off.
Yup, something else that was rushed to implementation before the kinks could be worked out. In other words, situation normal at the swamp.
We better get this figured out but quick. Hell week (aka Lowest Prices of the Season) is less than two weeks away, and furniture sales will be through the roof. And I think we may find a person or two to purchase a Zip service.
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