Yesterday, a customer hit the three digit day number and he had two tickets. Currently, I only had enough cash in the drawer for one ticket so I had to wait a few minutes to get the rest of the money which the customer was fine with.
He also wanted to buy some lottery tickets. The customer pointed out that I made a few mistakes on the three and four digit numbers. He even complained about the way a couple of the tickets were printed out. I apologized and offered to fix them but he decided to keep the tickets.
The customer offered me a tip and I told him that I wasn't allowed. He requested a manager and I paged one. My service desk coworker ended up talking to this customer. It turned out that she told him we could lose our jobs if we accepted tips.
He also wanted to buy some lottery tickets. The customer pointed out that I made a few mistakes on the three and four digit numbers. He even complained about the way a couple of the tickets were printed out. I apologized and offered to fix them but he decided to keep the tickets.
The customer offered me a tip and I told him that I wasn't allowed. He requested a manager and I paged one. My service desk coworker ended up talking to this customer. It turned out that she told him we could lose our jobs if we accepted tips.
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