I work at the movie theatre. Right off the bat, I know most of you will probably say its inappropriate to use it at work. However, our manager has been pretty laxed about it and doesn't really care, so long as we are not ignoring customers and so long as we are only texting. I have seen many employees texting and yes I am just as guilty doing it.
Yesterday we were greeting guests as they leave the theatre and I get a text, so I pull it out and text back. That's when an employee tells me....
CW: Dude, put it away.
ME: Why?
CW: You're not supposed to be doing that.
ME: Everyone else is doing it, and management does not care.
The above statement is absolutely correct. Management will not care if we do this, so long as it does not interfere with our work. The next thing he said made me very curious.
CW: The customer may complain if they see you texting.
ME: So? Its none of their dam business!
And that is very true. Why would a customer complain if they see me or another employee texting on their cell phone? Unless I was doing a theatre check and was in there where everyone could see me texing, with the bright light distracting them, which I certainly do not do. What right do they have to complain? Us texting on our cells doesn't affect their movie going experience. Plus they text and sometimes even talk during the movie on their cell phones. I paid for my cell phone service, and I should be able to use it. Why should they complain? And yes, I know some customers will complain at just about anything especially if they think they can get some free stuff.
Yesterday we were greeting guests as they leave the theatre and I get a text, so I pull it out and text back. That's when an employee tells me....
CW: Dude, put it away.
ME: Why?
CW: You're not supposed to be doing that.
ME: Everyone else is doing it, and management does not care.
The above statement is absolutely correct. Management will not care if we do this, so long as it does not interfere with our work. The next thing he said made me very curious.
CW: The customer may complain if they see you texting.
ME: So? Its none of their dam business!
And that is very true. Why would a customer complain if they see me or another employee texting on their cell phone? Unless I was doing a theatre check and was in there where everyone could see me texing, with the bright light distracting them, which I certainly do not do. What right do they have to complain? Us texting on our cells doesn't affect their movie going experience. Plus they text and sometimes even talk during the movie on their cell phones. I paid for my cell phone service, and I should be able to use it. Why should they complain? And yes, I know some customers will complain at just about anything especially if they think they can get some free stuff.
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