I think the companies create the majority of the problems.
How can one expect customers to behave like civil human beings and adhere to store policy (such as no returns without a receipt) when they've learned from experience that if they whine long, loud and hard enough, management will give in to their demands?
How can one expect customers to treat retail clerks with respect when they've just witnessed a manager screaming at clerks, at the top of his lungs, about coats that "need to be picked up RIGHT NOW!!!"?
Do retailers really think their employees care about a company who continuously cuts hours to save a buck or two?
Do retailers really think a person making minimum wage (or just above) wants to give 110% to a company that couldn't care less if you can afford to put food on your table?
I couldn't care less about the company I work for because they don't care about me. The lousy pay, the abusive SC's and the morons in management have all contributed to my lousy attitude at work.
How can one expect customers to behave like civil human beings and adhere to store policy (such as no returns without a receipt) when they've learned from experience that if they whine long, loud and hard enough, management will give in to their demands?
How can one expect customers to treat retail clerks with respect when they've just witnessed a manager screaming at clerks, at the top of his lungs, about coats that "need to be picked up RIGHT NOW!!!"?
Do retailers really think their employees care about a company who continuously cuts hours to save a buck or two?
Do retailers really think a person making minimum wage (or just above) wants to give 110% to a company that couldn't care less if you can afford to put food on your table?
I couldn't care less about the company I work for because they don't care about me. The lousy pay, the abusive SC's and the morons in management have all contributed to my lousy attitude at work.
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