I was fired today, about 90 minutes into my closing shift. Seems the serial number on a TV that I took back did not match the serial number on the box.
Tuesday, I took a TV back that was purchased on Black Friday. Guest said the TV was not working properly. I scan the receipt, scan the UPC on the TV box, scan the serial number on the box, and it checks out. Take the TV behind the counter, measure the screen, make sure the make and model are correct and then process the return.
Well, since the serials don't match, the store won't get any credit for the returned TV, which came out to just above $750, so I was fired.
I'd like to point out that when I was trained, I was taught to check the make, model and screen measurement. Nothing was said about the serial numbers. Though, honestly, thinking about it, it's a tad common sense-ish. I have to wonder if this was more a 'final straw' situation since I had been a touch vocal about the scheduling inequities of late. I mentioned that during my termination and it was dismissed with a 'the computer does the schedule.' I was also told that I should consider myself lucky that they aren't going to prosecute for the theft of the TV. -=sigh=-
My birthday is in 5 days, Christmas in 15. Earlier this week I was telling Plaidman about finding 5 good things everyday to make the bad seem less bad. Well, I don't have anything right now. Sorry Plaid, I'm not practicing what I preach.
Tuesday, I took a TV back that was purchased on Black Friday. Guest said the TV was not working properly. I scan the receipt, scan the UPC on the TV box, scan the serial number on the box, and it checks out. Take the TV behind the counter, measure the screen, make sure the make and model are correct and then process the return.
Well, since the serials don't match, the store won't get any credit for the returned TV, which came out to just above $750, so I was fired.
I'd like to point out that when I was trained, I was taught to check the make, model and screen measurement. Nothing was said about the serial numbers. Though, honestly, thinking about it, it's a tad common sense-ish. I have to wonder if this was more a 'final straw' situation since I had been a touch vocal about the scheduling inequities of late. I mentioned that during my termination and it was dismissed with a 'the computer does the schedule.' I was also told that I should consider myself lucky that they aren't going to prosecute for the theft of the TV. -=sigh=-
My birthday is in 5 days, Christmas in 15. Earlier this week I was telling Plaidman about finding 5 good things everyday to make the bad seem less bad. Well, I don't have anything right now. Sorry Plaid, I'm not practicing what I preach.
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