Money Order Customer

[purplecat41877]

Yesterday, a customer came up to the service desk wanting a money order after the money order till had been closed out. I told the customer that money order was closed and he told me that he came to the store specifically to get a money order.

I ended up ringing up the money order for a customer and printed a duplicate receipt with a brief note explaining why a money order was rung up in that particular register. I informed the customer when money order/money gram closed and he said that he now knows that he should come in earlier. He even told me that he appreciated that I rang up his money order.

The customer even hoped that I wouldn't get in trouble. I let him know about the note I was leaving in the till.

[tollbaby]

Doesn't sound like he was overly sucky... actually sounds like he was pretty good about the whole thing, if a tiny bit insistent at first.

[purplecat41877]

The other day, a customer came up to the service desk after the money order/moneygram till had been closed out wanting a money order. I told him that the money order was closed. He told me that he specifically came for that. I got my service desk coworker and informed her of the situation.

He said that there should be signs posted when money order/moneygram was available. He was informed that we start closing the desk 2 hours before closing. My service desk coworker did the money order part and I rang him up on the lottery register. I even made a copy of the receipt for the office and wrote a brief note on the receipt explaining the situation.