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I Fixed the Scale
Yesterday, one of the register scales went down. I wasn't able to fix it the normal way, so I had the checker close and move to another register. I started working on fixing the scale doing what tech support had me do the last time one of the scales on another register went down. That included lifting the scale out of the hole it was placed in, unplugging, replugging the cords attached to the scale, and putting the scale back in the hole. Eventually, the scale started working properly again. I did a test run to make sure, though.