Going through stacks of prescriptions preparatory to filing them in the drawer. It's a two-pass process; first they get put in numerical order and rubberbanded; then I go back through them again to find if any numbers are missing before putting them in folders.. This last step isn't strictly necessary, but it's useful to know if you've lost a prescription before the insurance auditor shows up.
(Possible causes of missing numbers: Controlled substances get filed in a different stack; prescriptions might have been typed wrong and retyped under a different number (it's only an Error if the patient received it: otherwise it's a Prevented Error); patients might have freaked out over the copay and decided they didn't really want that $700 acne pill anyway, and so forth. I research the script in the computer, the drawers, stray papers floating around, etc. and document what happened to that number. Deleted, C-IV, Hold, etc., write same on a scrap of paper and file it where that number goes. So far I've tracked almost everything down.)
So I'm looking, and find that RX number 136404 is missing...
(Possible causes of missing numbers: Controlled substances get filed in a different stack; prescriptions might have been typed wrong and retyped under a different number (it's only an Error if the patient received it: otherwise it's a Prevented Error); patients might have freaked out over the copay and decided they didn't really want that $700 acne pill anyway, and so forth. I research the script in the computer, the drawers, stray papers floating around, etc. and document what happened to that number. Deleted, C-IV, Hold, etc., write same on a scrap of paper and file it where that number goes. So far I've tracked almost everything down.)
So I'm looking, and find that RX number 136404 is missing...
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