I have a Macy's card.
Honestly, whoever is in charge of their financial services department, I just want to grab them and shake them and ask "Do you want your damn money or NOT?!"
In all fairness, my stepgrandma did warn me that she's had nothing but headaches dealing with them, but I took it with a grain of salt because she's kind of impossible.
I made all my bill payments on time, prior to February. But I noticed that I'd schedule a payment for the day it was due or the day before....and it would take at least 3 days for the payment to post and come out of my check. Living paycheck to paycheck, it's hard when they don't take your damn funds out the day you scheduled it, especially if it's on a regular business day during regular business hours. Thankfully, I'm no longer in a situation like living on my own where I very well could have went into the hole.
I'm not going to lie, I missed February's payment. And, I wasn't going to have the extra funds to make it until two weeks later, at next paycheck.
Damn if there wasn't not one, not two, but THREE phone numbers that called me simultaneously, multiple times a day, no voicemails ever left. Just googled the numbers to track them to being from Macy's financial department. Filed complaints for all three numbers for calling me earlier than 8 am, later than 8 pm, and more often than every few hours.
But, I got paid again two weeks later, after two hell weeks of non-stop phone harrassment.
March and this month, I set up auto pay. Last month and now this month, nearly a week past the due date......they still haven't taken out the funds.
So, if you pay on time, they don't want your money? But if you're late, you better just turn your phone on silent till you can pay?
Honestly, whoever is in charge of their financial services department, I just want to grab them and shake them and ask "Do you want your damn money or NOT?!"
In all fairness, my stepgrandma did warn me that she's had nothing but headaches dealing with them, but I took it with a grain of salt because she's kind of impossible.
I made all my bill payments on time, prior to February. But I noticed that I'd schedule a payment for the day it was due or the day before....and it would take at least 3 days for the payment to post and come out of my check. Living paycheck to paycheck, it's hard when they don't take your damn funds out the day you scheduled it, especially if it's on a regular business day during regular business hours. Thankfully, I'm no longer in a situation like living on my own where I very well could have went into the hole.
I'm not going to lie, I missed February's payment. And, I wasn't going to have the extra funds to make it until two weeks later, at next paycheck.
Damn if there wasn't not one, not two, but THREE phone numbers that called me simultaneously, multiple times a day, no voicemails ever left. Just googled the numbers to track them to being from Macy's financial department. Filed complaints for all three numbers for calling me earlier than 8 am, later than 8 pm, and more often than every few hours.
But, I got paid again two weeks later, after two hell weeks of non-stop phone harrassment.
March and this month, I set up auto pay. Last month and now this month, nearly a week past the due date......they still haven't taken out the funds.
So, if you pay on time, they don't want your money? But if you're late, you better just turn your phone on silent till you can pay?
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