During lunch break today, I went to a good place to eat where I know the owner. I placed my order, sat down, and played with my phone.
Some time later, the server approached with a sandwich. She set it down on my table, but I realized that it wasn't mine. I told her, and one of the two women at the next table said, "I think it is mine."
Okay, so some time after that, they're both eating. I noticed that the other woman was eating a sandwich that looked a lot like the one I'd ordered. This was confirmed when another server brought me a sandwich that was definitely not what I'd ordered.
Yes, the wrong sandwich (mine) was brought to her, and instead of pointing out the error, she ate it. She couldn't possibly have mistaken mine for hers; they were very different. The owner came over to see what was going on, and I said, "That's not my sandwich. Mine was delivered to the wrong table."
Meanwhile, the woman - who did speak English - kept on eating. She didn't apologize to the server, the owner, or me. She just acted as if nothing had happened.
I was mildly surprised that she actually paid for her food. No mention was made of the fact that she wasted an order, and my time, by taking my sandwich. The owner was deeply apologetic: "It's our fault."
"No, it's hers. She stole my food."
"No, we should have kept track of it."
"No, she should have said something."
I kind of hoped that with that kind of nerve, one of the women would ask me for directions (they were tourists) so I could tell them where to go. They didn't, of course.
I scored a free dessert, though.
Some time later, the server approached with a sandwich. She set it down on my table, but I realized that it wasn't mine. I told her, and one of the two women at the next table said, "I think it is mine."
Okay, so some time after that, they're both eating. I noticed that the other woman was eating a sandwich that looked a lot like the one I'd ordered. This was confirmed when another server brought me a sandwich that was definitely not what I'd ordered.
Yes, the wrong sandwich (mine) was brought to her, and instead of pointing out the error, she ate it. She couldn't possibly have mistaken mine for hers; they were very different. The owner came over to see what was going on, and I said, "That's not my sandwich. Mine was delivered to the wrong table."
Meanwhile, the woman - who did speak English - kept on eating. She didn't apologize to the server, the owner, or me. She just acted as if nothing had happened.
I was mildly surprised that she actually paid for her food. No mention was made of the fact that she wasted an order, and my time, by taking my sandwich. The owner was deeply apologetic: "It's our fault."
"No, it's hers. She stole my food."
"No, we should have kept track of it."
"No, she should have said something."
I kind of hoped that with that kind of nerve, one of the women would ask me for directions (they were tourists) so I could tell them where to go. They didn't, of course.
I scored a free dessert, though.
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