Mobile phone issues *sob* (long, get comfy) - update, maybe resolution!

[Gilhelmi]

Oh, it does look like head will roll if QA is telling COoCS that news.

At the very least retraining people.

[mathnerd]

Yay for getting a resolution!

The whole bit about finding the executive phone numbers reminds me of this story:

http://notalwaysworking.com/?s=accidon%27t

When I got off the phone with that rep I went to researching phone numbers and phone-bombed as many numbers as I could find. Eventually a really pissed off (at the staff, not at me) executive called me back and I got a new living room set along with $200 for my trouble.