So the other day I stopped off at a grocery store on my way home from work. Usually I'll do the self check out, but I had a couple of coupons I was using so I decided to go through a regular lane. The one closest to where I was standing had a "About 15 Items" sign. I do a real quick count (not moving anything around in my cart) and come up with fourteen, so I get in the lane and start putting my items on the belt. Oops, there was some stuff that wasn't in plain sight, so I had a total of sixteen items (thirteen unique items)...but that shouldn't be an issue. As the cashier is finishing up the person in front of me, I pull up my reward card that is stored on an app on my phone.
Me: I have my *plus* card stored on my phone here. handing phone to cashier for bar code to be scanned
Cashier: Oh you can just give that to me at the end.
The reward card can be scanned at any point during the transaction, but usually I'll be asked if I have one at the beginning, but hey maybe the cashier thinks it looks more impressive to have all the lines with the cents off all in one spot *
Me: Oh, okay. set phone aside and grab the wad of unsorted cards in my purse to have my debit card ready to go
Cashier: Did you see my sign?
sign? What did I miss? Looking around...no sign that the credit reader is down...maybe something about donating to the charity of the month--nope nothing on that either...I'm stumped
Me: Huh?
Cashier gestures to the lane number designation with the "About 15 Items" underneath.
Me: Oh, yes I saw that sign. I have sixteen items. I had thought at first there was fourteen, but I miscounted. But still, sixteen would fall under about fifteen.
Cue catbutt face.
Look I understand how annoying it is when people go in the express lane with a cart overflowing but the lane wasn't fifteen or under...and it was fairly obvious at a glance that I wasn't way over fifteen items.
*I guess she hadn't ever seen a reward card stored on the phone where it could be scanned and thought I was giving her the phone number to look up.
Me: I have my *plus* card stored on my phone here. handing phone to cashier for bar code to be scanned
Cashier: Oh you can just give that to me at the end.
![Confused](https://www.customerssuck.com/board/core/images/smilies/confused.png)
Me: Oh, okay. set phone aside and grab the wad of unsorted cards in my purse to have my debit card ready to go
Cashier: Did you see my sign?
sign? What did I miss? Looking around...no sign that the credit reader is down...maybe something about donating to the charity of the month--nope nothing on that either...I'm stumped
Me: Huh?
Cashier gestures to the lane number designation with the "About 15 Items" underneath.
Me: Oh, yes I saw that sign. I have sixteen items. I had thought at first there was fourteen, but I miscounted. But still, sixteen would fall under about fifteen.
Cue catbutt face.
Look I understand how annoying it is when people go in the express lane with a cart overflowing but the lane wasn't fifteen or under...and it was fairly obvious at a glance that I wasn't way over fifteen items.
*I guess she hadn't ever seen a reward card stored on the phone where it could be scanned and thought I was giving her the phone number to look up.
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