I called brown to schedule a pickup. After going through the phone tree, I am able to schedule a pickup through an agent. She wasn't very good at her job.
She asked me how to spell my name. I have a very common first name and a very common (though commonly misspelled) last name.
She asked me for the address of my office. I thought that it was odd that she did not ask how to spell the name of the road. It's not a common street name.
She also tried to put Winston-Salem in South Carolina. There is no Winston-Salem in South Carolina; it's in North Carolina.
The local brown dispatch called and asked where we are. It turns out that the agent spelled our street name after a famous soccer star. That wasn't even close to the street name. After clearing up that confusion, the brown driver got to his goal.
I should mention that she may have been a trainee. I hope so. I also hope she gets better at her job.
She asked me how to spell my name. I have a very common first name and a very common (though commonly misspelled) last name.
She asked me for the address of my office. I thought that it was odd that she did not ask how to spell the name of the road. It's not a common street name.
She also tried to put Winston-Salem in South Carolina. There is no Winston-Salem in South Carolina; it's in North Carolina.
The local brown dispatch called and asked where we are. It turns out that the agent spelled our street name after a famous soccer star. That wasn't even close to the street name. After clearing up that confusion, the brown driver got to his goal.
I should mention that she may have been a trainee. I hope so. I also hope she gets better at her job.
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