Lady, we waste a lot of stuff

[Crai]

Hopes she never goes to a government office. Come to my office and you will be handed a 20+ page application to fill out. (Many of the pages are customer information and legal speak.) When you sit in my cube, I'll put all of that info into the computer and give you the application back. And, just because you didn't do it at our handy-dandy computer kiosks, I'll print out 1 to 3 signature pages (3 pages each), depending on how many services you need, have you sign them, have them scanned and then shredded.

We are the government. We don't just kill trees, we devastate forests. And we LIKE it!!!

(Actually, I don't like it but we can't force anyone to do their application online if they want paper. I do tell people that their interview could have been 10 minutes instead of an hour if they had done it online, but that's as passive aggressive that I'm allowed to be.)

I get Clowns here that email me then print the email and bring me the printed copy. Had one person that printed every email they had so they would have a copy of it. No matter how many times I showed them how to back stuff up. I asked them what happens when the guy with the swing line burns the building down and all of their emails with it.... sadly or and expected they did not get the ref.

[wolfie]

Just curious, but what's a swing line? Be glad that their "solution" to the possibility of the building burning down with their printed copies of their e-mails in it wasn't to print off a second copy to keep at home as a backup.

[Nunavut Pants]

Swingline, a brand of stapler. As in, "I believe you have my stapler."

https://www.youtube.com/watch?v=pHHZBmF8mk4

[Slave to the Phone]

I get Clowns here that email me then print the email and bring me the printed copy. Had one person that printed every email they had so they would have a copy of it. No matter how many times I showed them how to back stuff up. I asked them what happens when the guy with the swing line burns the building down and all of their emails with it.... sadly or and expected they did not get the ref.

This sort of thing makes my tree hugger AND records management heart hurt. The waste is insane, not to mention the paper trail. There is a retention schedule for that sort of thing, but if it isn't destroyed when it should be, it could still be supenoed during a discovery process.

A stupid rule at work is that we have to have a pic attached to our electronic communications. Many people use a picture of themselves. NONONONO!!! Don't do that!!! Everything we send electronically is a public record. If requested by disgruntled customers, every single IM or email involving that case must be disclosed. This includes the picture.

My pic is of my cat sleeping in my hat.

[EricKei]

Now, I'm certain that the same people are bitching about having to pay 5p for one of our new bags.

Some people just aren't happy unless they're whining about something.

Had one person that printed every email they had so they would have a copy of it.

Remember the great promise of email back in the 80's? The "Paperless Office" ...?

Swingline, a brand of stapler.

Fun fact of the day: Swingline didn't actually make a stapler in that color...until the movie made it popular. Viewers loved it so much that they bombarded the company with requests for it. The cherry red model came out circa April 2002.

[wolfie]

This sort of thing makes my tree hugger AND records management heart hurt. The waste is insane, not to mention the paper trail. There is a retention schedule for that sort of thing, but if it isn't destroyed when it should be, it could still be supenoed during a discovery process.

Yep. My understanding is that if your records retention policy says that records of type X are to be deleted after 400 days (assuming that is more than the legal minimum for retaining those records), and someone tries to subpeona a record of type X 401 days after it was created, they're SOL because it was deleted according to policy. On the other hand, if someone has (in violation of policy) made a copy which was NOT deleted, you (meaning the company) MUST turn it over. What's more, if records of type X are routinely kept beyond 400 days in violation of policy, the company can get in shit for not providing an "aged out" record, since tolerating the violations of policy means that, in effect, there is a "keep forever" policy - which deleting the record which is being sought has violated.

[Ironclad Alibi]

The best description of records retention.

[BeeMused]

We need that siggy-No trees were harmed in the making of this email.However a large number of electrons were dreadfully inconvenienced. Just wish I could remember who the hell it belongs to :P

I'm using it here...
Let's hope the electrons don't start a rebellion!

[Jay 2K Winger]

I'm using it here...
Let's hope the electrons don't start a rebellion!

They will. Electrons are always so negative, it's bound to happen.