So recently a mate and I visit a local store with an in house cafe for dinner. So we line up, I get my order, they botch it by giving a larger serve than what I asked for. I mentioned this, and the guys serving were a tad crabby about it but fixed it so I got a slightly larger serving at the smaller price. Ok, service wasn't crash hot but nothing worth turning SC over, and I got a feee upsize from it so I'm happy.
My mate was next in line. I realised that something was amiss when I had managed to pay for my order, grab a seat, and they haven't even reached the register yet. So I start eating. After getting a fair chunk of the way through my meal, I look to see where they are. They're now off to the side having a full on conversation with a manager. As I'm finishing my meal they come over, and I ask what happened.
They'd ordered a free side meal with their main, and size of the serving wasn't up to my mates standard. When he questioned it, apparently the girl serving made a comment about complaining about a free side meal before adding a tiny bit more to it and slamming it back down.
For that, my mate demanded a manager and was making a little bit of a scene (thankfully I was far enough away to not hear the antics but close enough to see the carry on). They then demanded a full replacement of his meal (which they got), for the person that served them to be sacked on the spot and that it's ruined their week.
As I mentioned, sure the service wasn't the best, but I didn't think it was worth the carry on that's happened - in a way it's gone from some average service to a posting on here.
My mate was next in line. I realised that something was amiss when I had managed to pay for my order, grab a seat, and they haven't even reached the register yet. So I start eating. After getting a fair chunk of the way through my meal, I look to see where they are. They're now off to the side having a full on conversation with a manager. As I'm finishing my meal they come over, and I ask what happened.
They'd ordered a free side meal with their main, and size of the serving wasn't up to my mates standard. When he questioned it, apparently the girl serving made a comment about complaining about a free side meal before adding a tiny bit more to it and slamming it back down.
For that, my mate demanded a manager and was making a little bit of a scene (thankfully I was far enough away to not hear the antics but close enough to see the carry on). They then demanded a full replacement of his meal (which they got), for the person that served them to be sacked on the spot and that it's ruined their week.
As I mentioned, sure the service wasn't the best, but I didn't think it was worth the carry on that's happened - in a way it's gone from some average service to a posting on here.
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