I got breakfast at Green Siren Coffee this morning before a client visit; it was busy, but not overly so. The woman in front of me orders a fancy breakfast sandwich, I order a croissant (half the price and not as yummy, but it's food and my card balance is low). Both of us give names for the orders; hers sounds nothing like mine.
My croissant comes out first...I move toward the bar on hearing my name called, who swoops in but the lady ahead of me. Barista clearly said "CROISSANT" (even if the two items did sound similar, hers had completely different fillings than mine) and my name. Before I can say "excuse you, this is MINE" she's out the door That croissant was the last one.
The next item to come out is her pricey sandwich...and a mocha (apparently she had the sandwich and two drinks as she had a normal coffee in her hand). By this time she's long gone and the barista knows this (we both saw her run outside and cross the street to board a bus)...he tells me that I can have both items as SC has my food and policy is they have to toss the mocha if nobody picks it up within a minute or so. Everything was paid for if not by the correct person, and if SC was so oblivious as to forget what she ordered that's on her (she doesn't actually have proof of what she ordered as she paid cash and left her receipt on the bar).
Ultimately not completely sucky as I made out ahead (tastier sandwich and enough coffee for the whole day), but still annoying. Occasionally I'll have my food/drinks swiped; while they will remake it that can be a pain in the tail especially if it's busy.
My croissant comes out first...I move toward the bar on hearing my name called, who swoops in but the lady ahead of me. Barista clearly said "CROISSANT" (even if the two items did sound similar, hers had completely different fillings than mine) and my name. Before I can say "excuse you, this is MINE" she's out the door That croissant was the last one.
The next item to come out is her pricey sandwich...and a mocha (apparently she had the sandwich and two drinks as she had a normal coffee in her hand). By this time she's long gone and the barista knows this (we both saw her run outside and cross the street to board a bus)...he tells me that I can have both items as SC has my food and policy is they have to toss the mocha if nobody picks it up within a minute or so. Everything was paid for if not by the correct person, and if SC was so oblivious as to forget what she ordered that's on her (she doesn't actually have proof of what she ordered as she paid cash and left her receipt on the bar).
Ultimately not completely sucky as I made out ahead (tastier sandwich and enough coffee for the whole day), but still annoying. Occasionally I'll have my food/drinks swiped; while they will remake it that can be a pain in the tail especially if it's busy.
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