Oy vey! Where do I even begin with these?
Quick background: I'm currently working at the corporate HQ of a major local chain. The HQ is directly attached to their warehouse, and my department handles receiving for the HQ side (among other things). We have a two-way radio to talk to the main receiving department, security, and the guard shack.
Anyway, two days ago, right before we go got our UPS pickup, we got a radio call from the guard shack saying a rental van being driven by a guy claiming to be a FedEx driver was coming around. It took him quite a long way to find his way to the right dock.
"Guard shack, did that truck come around? I should've seen him by now."
"Yes, he did go around"
"Security to mailroom, he went to the refrigerated docks and it took him a while to figure out he wasn't in the right place."
![Doh!](https://www.customerssuck.com/board/core/images/smilies/doh.gif)
So the guy finally gets there, and I see him pull off a plaid sweatshirt to reveal a FedEx jacket. After taking the package and closing the door, I keyed the radio
"Guard shack, that rental van was FedEx Home. He had his fedex Jersey on under another sweater."
"Well, I couldn't see that when he was here."
I had to deal with the UPS pickup right after that, so I missed what happened next. I was told this the next day by the head of security. he had flagged down the van and confronted the FedEx driver while I was busy. It seems that when he went to the guard shack, he said he was with FedEx, but because he was in a generic rental van and did not have visible FedEx attire, the guard requested to see a badge. After all, for all he knew this was a Timothy mcveigh wannabe with a truck bomb.
The driver immediately flipped out, declared "I have a hundred deliveries to make; I don't have time for this shit," then stormed out of the shack and drove past it without even finding out if he was being allowed in, let alone being told where to go.
HoS bluntly informed the driver that what he just did was unacceptable. There are security procedures here, and every other driver is able to follow them, so he can too. Don't do it again.
The driver got pissed, and proceeded to peel away after HoS walked away, almost causing an accident with another vehicle in the process!![EEK!](https://www.customerssuck.com/board/core/images/smilies/eek.png)
HoS said "yeah, I'm calling FedEx and telling them that driver is banned from our property due to his refusal to comply with simple procedures and unsafe driving....and this is the SECOND such call I've had to make today, after that guy this morning....."
Yeah, that morning, there had been a lot of radio chatter about a white 18-wheeler that the receiving foreman wanted OFF the property. He was very insistent that the truck had to be observed leaving.![WTF?](https://www.customerssuck.com/board/core/images/smilies/wtf.gif)
He ended up having to go with the security supervisor and drive around the property to find the truck and order the driver to leave, or they were going to call the cops!![EEK!](https://www.customerssuck.com/board/core/images/smilies/eek.png)
We had wondered at the time what that was about, but didn't want to get involved. Turns out that the driver of this truck had gotten pissed about something, started an argument with one of the receivers, and called him a "cracker."![Jawdrop](https://www.customerssuck.com/board/core/images/smilies/jawdrop.gif)
And it seems this is far from the first issue they've had with drivers from this particular trucking company, with this incident being the straw that broke the camels back. HoS called that company and didn't just ban this driver, he banned the ENTIRE TRUCKING COMPANY!!![Wave](https://www.customerssuck.com/board/core/images/smilies/smileywaving.gif)
![Wave](https://www.customerssuck.com/board/core/images/smilies/smileywaving.gif)
Something tells me someone's gonna lose their job.
Quick background: I'm currently working at the corporate HQ of a major local chain. The HQ is directly attached to their warehouse, and my department handles receiving for the HQ side (among other things). We have a two-way radio to talk to the main receiving department, security, and the guard shack.
Anyway, two days ago, right before we go got our UPS pickup, we got a radio call from the guard shack saying a rental van being driven by a guy claiming to be a FedEx driver was coming around. It took him quite a long way to find his way to the right dock.
"Guard shack, did that truck come around? I should've seen him by now."
"Yes, he did go around"
"Security to mailroom, he went to the refrigerated docks and it took him a while to figure out he wasn't in the right place."
![Doh!](https://www.customerssuck.com/board/core/images/smilies/doh.gif)
So the guy finally gets there, and I see him pull off a plaid sweatshirt to reveal a FedEx jacket. After taking the package and closing the door, I keyed the radio
"Guard shack, that rental van was FedEx Home. He had his fedex Jersey on under another sweater."
"Well, I couldn't see that when he was here."
I had to deal with the UPS pickup right after that, so I missed what happened next. I was told this the next day by the head of security. he had flagged down the van and confronted the FedEx driver while I was busy. It seems that when he went to the guard shack, he said he was with FedEx, but because he was in a generic rental van and did not have visible FedEx attire, the guard requested to see a badge. After all, for all he knew this was a Timothy mcveigh wannabe with a truck bomb.
The driver immediately flipped out, declared "I have a hundred deliveries to make; I don't have time for this shit," then stormed out of the shack and drove past it without even finding out if he was being allowed in, let alone being told where to go.
HoS bluntly informed the driver that what he just did was unacceptable. There are security procedures here, and every other driver is able to follow them, so he can too. Don't do it again.
The driver got pissed, and proceeded to peel away after HoS walked away, almost causing an accident with another vehicle in the process!
![EEK!](https://www.customerssuck.com/board/core/images/smilies/eek.png)
HoS said "yeah, I'm calling FedEx and telling them that driver is banned from our property due to his refusal to comply with simple procedures and unsafe driving....and this is the SECOND such call I've had to make today, after that guy this morning....."
Yeah, that morning, there had been a lot of radio chatter about a white 18-wheeler that the receiving foreman wanted OFF the property. He was very insistent that the truck had to be observed leaving.
![WTF?](https://www.customerssuck.com/board/core/images/smilies/wtf.gif)
He ended up having to go with the security supervisor and drive around the property to find the truck and order the driver to leave, or they were going to call the cops!
![EEK!](https://www.customerssuck.com/board/core/images/smilies/eek.png)
We had wondered at the time what that was about, but didn't want to get involved. Turns out that the driver of this truck had gotten pissed about something, started an argument with one of the receivers, and called him a "cracker."
![Jawdrop](https://www.customerssuck.com/board/core/images/smilies/jawdrop.gif)
And it seems this is far from the first issue they've had with drivers from this particular trucking company, with this incident being the straw that broke the camels back. HoS called that company and didn't just ban this driver, he banned the ENTIRE TRUCKING COMPANY!!
![Wave](https://www.customerssuck.com/board/core/images/smilies/smileywaving.gif)
![Wave](https://www.customerssuck.com/board/core/images/smilies/smileywaving.gif)
Something tells me someone's gonna lose their job.
![Devil](https://www.customerssuck.com/board/core/images/smilies/devil.gif)
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