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Dear Pizza Hut,
When you decide to cancel an order for administrative reasons, would you please have the basic decency to call me and let me know that I will not be getting the savory, cheese-laden pizzas I had ordered on your web site?
I can understand that you will not deliver to my apartment complex due to safety issues. We've been here only a few weeks and we've already had one major fight, we've spotted at least one drug deal, and at least one neighbor openly smokes joints outside his door. I would not ask your drivers to risk their health just so I can have my food brought to my door.
However, would it be too much to ask that you at least call me and tell me this so that I may make alternate plans for dinner? I know that you have my phone number as the last order I placed with you was cancelled because my land line had been disconnected and I hadn't changed my contact number over to my cell phone.
Instead of doing the right thing, however, you circular-filed my order and left me in the dark with the website's promise of a delicious meal in about 40 minutes. When the delivery was half an hour late, I was forced to call you to find out that it was cancelled. By that point it was too late to place a new order with an alternate delivery location. I was forced to make due with corn dogs. It was not the same.
Hungrily Yours,
Andara
^-.-^
When you decide to cancel an order for administrative reasons, would you please have the basic decency to call me and let me know that I will not be getting the savory, cheese-laden pizzas I had ordered on your web site?
I can understand that you will not deliver to my apartment complex due to safety issues. We've been here only a few weeks and we've already had one major fight, we've spotted at least one drug deal, and at least one neighbor openly smokes joints outside his door. I would not ask your drivers to risk their health just so I can have my food brought to my door.
However, would it be too much to ask that you at least call me and tell me this so that I may make alternate plans for dinner? I know that you have my phone number as the last order I placed with you was cancelled because my land line had been disconnected and I hadn't changed my contact number over to my cell phone.
Instead of doing the right thing, however, you circular-filed my order and left me in the dark with the website's promise of a delicious meal in about 40 minutes. When the delivery was half an hour late, I was forced to call you to find out that it was cancelled. By that point it was too late to place a new order with an alternate delivery location. I was forced to make due with corn dogs. It was not the same.
Hungrily Yours,
Andara
^-.-^
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