I was at PetCo (pet store chain) last night and witnessed this. Woman had a large fish tank kit which looked like she had opened it and put everything back in badly. Also the cashier was a manager who was working the register (according to name badge).
Woman: I bought this from your a week ago for $150 and found it on your website for $95. I want the $55 difference.
Cashier: We don't do price matching with the online price.
Woman: I bet PetsMart (other pet store chain) does. So give me my money and I won't go to them.
Cashier: I am sorry if you feel that way but we don't price match online cost. You can go to them if you like.
Woman: Well why not?
Cashier: The online store doesn't have the same costs as we do so we charge more to cover the costs that allow you to enjoy shopping in our store. Also the online cost does not include the shipping charge you would have paid.
Woman: I don't care give me my $55!
Cashier: I can't.
Woman: I bought it here and you over charged me!
Cashier: Normally we won't refund opened or used items but if you have your reciept I can issue you a refund and you can buy it online.
Woman: Fine I'll just go to PetsMart and they'll give me my money back.
Then she stormed out.
How much you want to bet she bought it somewhere cheap or second hand and was trying to get some money out of it?
Woman: I bought this from your a week ago for $150 and found it on your website for $95. I want the $55 difference.
Cashier: We don't do price matching with the online price.
Woman: I bet PetsMart (other pet store chain) does. So give me my money and I won't go to them.
Cashier: I am sorry if you feel that way but we don't price match online cost. You can go to them if you like.
Woman: Well why not?
Cashier: The online store doesn't have the same costs as we do so we charge more to cover the costs that allow you to enjoy shopping in our store. Also the online cost does not include the shipping charge you would have paid.
Woman: I don't care give me my $55!
Cashier: I can't.
Woman: I bought it here and you over charged me!
Cashier: Normally we won't refund opened or used items but if you have your reciept I can issue you a refund and you can buy it online.
Woman: Fine I'll just go to PetsMart and they'll give me my money back.
Then she stormed out.
How much you want to bet she bought it somewhere cheap or second hand and was trying to get some money out of it?
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