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  • There is sad and there is good

    I went to the mall today with a friend to "ambush" my boyfriend (aka, he won't let me buy anything for him or pay for anything, so I'm going behind his back and getting him something nice just because I can!)

    The first story isn't as bad as it is sad.

    We are looking in the Hollister store. Not to sound like an old foagie or party pooper, but that music is SO loud, how can anyone communicate in that store? I bought a shirt for my guy and I had to ask the sales associate to repeat herself over and over. It may be because my ears have already suffered due to a year of working at a factory with noisy areas, but I think it was the blaring awful music in that store.

    Not only that, but I feel so bad for anyone who works there. That store is SO dimly lit that without safety sensors, it would be impossible to catch shoplifters. It is so dark in that store that I swore a melon colored shirt was red and a purple shirt was black. Not only that, but the tweens and prosititots are ALWAYS in masses and on the loose at the Hollister store. Most likely because Hollister is a sister store to Abercrombie, and the closest Abercrombie is in Minnesota at MOA, and since it's just the coolest thing to wear name brand clothes, all the little kiddies with mommy and daddy's credit cards run to Hollister in masses.

    I really do not blame any of the sales associates for pacing around staring at the floor with frowns and angry faces and angrily shoving unwanted clothes back on the shelves. How horrible must it be to spend hours arranging a perfect display of tshirts, only to have a mob of ten 13 year olds totally destroy it and leave clothes all over the floor!

    Then we went to Aeropostale, where I figured I could get name brand boy shorts and sandals at a more fair price and a more properly lit store. The male associate was very helpful in helping me out with the size charts. I already know my boyfriend's measurements (when he was in the shower last weekend, I peeked at the tag of his pants. If men really didn't want us to buy stuff for them, they'd take a magic marker and black out the size of their pants on the back tag!), but I wasn't sure if different stores made a difference. That, and with certain stores whose clothes are made in 3rd world countries (*cough* Hollister) clothes run much, much smaller than others. Their flip flops were sized as S, M, and L. He was very helpful and told me the scale of sizes for the shoes (aka, size 9-11 are Medium). Yes, I was evil and had peeked at his shoes last weekend and found out his shoe size.

    I hadn't even noticed that the shorts I was planning on purchasing were on sale for $14.99. The associate made sure to tell me how much money I was saving. He also pointed out some camis for girls that were 50% off. I quickly grabbed a small (I own one already in another color so I knew it'd fit. I just wish it was 50% off when I bought the first one!)

    I feel compelled to write a letter to the GM of that Aeropostale. All of their employees are always so willing to help and answer any questions. They always inform customers of sales and promotions.

    I have gotten the same service at American Eagle Outfitters. Last summer I wrote a letter (well, ok, typed a letter, lol) and sent it to that store at the mall. I'm pretty sure it really upped the morale at that store to hear such a compliment.

    These are some great young people working at these stores. They know their stuff and treat customers very well. Other than bratty tweens and confused parents, I rarely see any SCs at Aero.
    You really need to see a neurologist. - Wagegoth

  • #2
    Quoth blas87 View Post
    If men really didn't want us to buy stuff for them, they'd take a magic marker and black out the size of their pants on the back tag.
    Hey! If we did that, how in the world would we know what size clothes to get next time?
    Ba'al: I'm a god. Gods are all-knowing.

    http://unrelatedcaptions.com/45147

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    • #3
      Quoth Broomjockey View Post
      Hey! If we did that, how in the world would we know what size clothes to get next time?
      Yes! That's exactly what I was just thinking! I still don't remember my waist size, and I really need to get some more pants this weekend

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      • #4
        Definitely write a note, or even send an email. Compliments (and complaints) about stores, associates, etc. always make it down to the store level. We have forms in my store customers can fill out for feedback, and whle they go to corporate, they eventually end up in the store, after making the rounds from corporate to the district level, and then us.

        Complements are ALWAYS appreciated, and in my store, in the back, we have a board where the mgr posts all feedback, even bad.

        Customer service is why i will shop at certain stores, and avoid others like the plague. I saw an incident today, while, not directed at me, was not nice, but certainly won't stop me from going back.

        I had gone into a bath store, and had a coupon for $10 off any purchase. So i bought an item for $12, and the associate wasn't sure how to ring it up. He tried as a gift card, but it wasn't, so he asked the manager. She got kind of huffy, said to him "its, ok, but do it this way" and whipped through it so fast, I'm not sure he got to actually see how she did it.

        Then my balance was $2.14, so i gave him $5. He didin't have much change, so i said, would it help if i gave you .15? he said yes, but for a second, was confused as to how much change i got. So i just said, "I get 3.01 back" - not trying to be obnoxious, but figured since i knew, i'd tell him. The manager berated him for not knowing right off the top of his head! um, sweetie, if the register said one thing, based on what i gave him initially, sometimes it takes a second to re-process your thoughts, and come up with the correct amount! What a witch!

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        • #5
          I don't even like to walk past Hollister, that's how loud they have the music. If I were to shop there, I think I'd need a flashlight to see what the colors really are! Though I don't shop there because I am over 30 () and I'm sure I'm way out of Hollister's "demographic." Which, frankly, is fine with me. We also have Abercrombie and Abercrombie Kids in my mall. They seem to be getting rid of all the lower-end teen stores (Delia's, 5-7-9) and bringing in more high-end (read, expensive) stores. I avoid the mall whenever possible, anyway. As long as they don't get rid of Old Navy!

          I don't often shop at AE or Aero, but occasionally I go in there and one of my favorite shirts is from AE.

          If you really want to compliment a store, in addition to writing to corporate, I would send a copy directly to the store manager. That way they get it right away rather than waiting for it to make it's way through the corporate mailbags.
          I don't go in for ancient wisdom
          I don't believe just 'cause ideas are tenacious
          It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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          • #6
            Quoth blas87 View Post
            We are looking in the Hollister store. Not to sound like an old foagie or party pooper, but that music is SO loud, how can anyone communicate in that store?
            It's not you, it's Hollister's. Ours is just as loud.

            Quoth BookstoreEscapee View Post
            I don't even like to walk past Hollister, that's how loud they have the music. If I were to shop there, I think I'd need a flashlight to see what the colors really are! Though I don't shop there because I am over 30 () and I'm sure I'm way out of Hollister's "demographic."
            Yeah, I think their demographic is the 18-24 yr olds. I'm even more out of that demo than you (I'm 37 but, considering I still get carded for booze....), and I'll still get some things there when they're on sale. I got a pair of low-rise fleece yoga pants from there for Christmas and I love them. They're so-o-o-o soft and actually long enough for me (32" inseam).

            Actually, I'm more of an Old Navy person, myself. Clothes that I like, that fit, and are reasonably priced....and cool commercials!
            It's floating wicker propelled by fire!

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            • #7
              I don't shop at any of these places. I'm proud to say that half of my wardrobe is from K-Mart, the other half has Jim Morrison's face on it. Oh, and one T-shirt with George Carlin. Now, before vacation I'd tell you that my entire wardrobe was from K-Mart, but I went to the Rock 'N Roll Wax Museum, and couldn't resist buying a couple Doors T-Shirts. I've never been in Hollisters or any place like that. My mom has tried to coax me into them for whatver reason, but I go just ignore that. Hell I've never stepped foot into a Hot Topic without back-up. I wouldn't go into these places without rope, to make sure no one gets lost, and my "team" being trained in SWAT Team methods. You don't know what lurks within the poorly made music playing at 1 billion decibels, the dim lights, and the groups of teenagers.
              It is inaccurate to say that I hate everything. I am strongly in favor of common sense, common honesty, and common decency. This makes me forever ineligible for public office.
              ~~~H.L. Mencken

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              • #8
                Quoth Broomjockey View Post
                If we did that, how in the world would we know what size clothes to get next time?
                It's funny because it's true.
                Too tired of living and too tired to end it. What a conundrum.

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                • #9
                  I do not like walking past Abercrombie, Hollister, or any of those stores just because I hate the music and the like. My wardrobe consists of 4 soccer jerseys, a rugby jersey, running shirts, race t-shirts, shirts I got from a company called Brooklyn Industries, and sweaters. I dislike a lot of name brand stuff and tend to get my clothes from discount stores.

                  I avoid the mall whenever possible, anyway.
                  I despise going to malls. Only go to them whenever my Mac needs something and honestly I always feel my intelligence drop whenever I set foot in them.
                  The Grand Galactic Inquisitor hears all and sees all.

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                  • #10
                    Quoth Pagan View Post
                    Yeah, I think their demographic is the 18-24 yr olds. I'm even more out of that demo than you (I'm 37 but, considering I still get carded for booze....), and I'll still get some things there when they're on sale.
                    I feel both very, very young, and very, very old at the same time. In less than 300 days I will be exiting that demographic for the 25-30 socket.
                    ...WHY DO YOU TEMPT WHAT LITTLE FAITH IN HUMANITY I HAVE!?! -- Kalga
                    And I want a pony for Christmas but neither of us is getting what we want OK! What you are asking is impossible. -- Wicked Lexi

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                    • #11
                      My wardrobe concists of walmart pants, kmart tshirts and camis, catalog stuff, avenue shirts, toride shirts and camis, and one or two thing i got at hot topic.
                      i like those stores, because i talk about how crappy x music is and make the people work there (and are cool) laugh at that, or my tinkerbell love, or my love of post cards.

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                      • #12
                        I hate walking by stores, that has crappy music playing all the way on Max. My clothes are from Walmart. I am actually wanting to go to Goodwill, to look for clothes again. I love it when I can find decent clothes, for a very cheap price
                        Under The Moon Paranormal Research
                        San Joaquin Valley Paranormal Research

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                        • #13
                          I think the majority of my wardrobe comes from Old Navy. Except one of my constantly-worn pairs of jeans that came from Target, which surprised me because I have never before or since found a pair of pants at Target that fit right (except exercise pants). Yesterday I noticed a small hole in the seam, however, which is fixable but an indication that I may need to go shopping soon.
                          I don't go in for ancient wisdom
                          I don't believe just 'cause ideas are tenacious
                          It means that they're worthy - Tim Minchin, "White Wine in the Sun"

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                          • #14
                            I just go to Old Navy for "naaaaaaaaame braaaaand" stuff.
                            "We were put on this Earth to fart around, and don't let anyone ever tell you otherwise." -Kurt Vonnegut

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                            • #15
                              I love American Eagle and Aeropostale for the fact that they have cute, preppy-type stuff I can wear to work, but it's better quality than A&F/Hollister and it doesn't make me homicidal shopping in their stores.

                              A&F and Hollister are always very dimly lit, very strongly scented of cologne and have the music WAY too loud--and this is coming from someone who is probably going to make herself deaf with the volume I listen to my car stereo at.

                              I'm a huge mixer-upper when it comes to clothes--I own everything from high-end, designer-y stuff to bottom of the barrel cheap clothes from Meijer. If I like it and it fits, I don't really care what the label says.
                              "In the end I was the mean girl/or somebody's in between girl"~Neko Case

                              “You don't need many words if you already know what you're talking about.” ~William Stafford

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