Arghhh, I just ordered pizza pre-paying online and then had the pizza delivery man insist it hadn't been pre-paid. He even tried to take my credit card with him. I offered to show him in and let him see the online receipt and my online banking to prove it.
I wouldn't let him take my card and finally he agreed to call me and run the card over the phone at the shop.
He called me and again I explained that it was already payed, he insisted that it wasn't and got my card details to run it again. Then he claimed it was denied!
Finally I got it through his thick skull that it was already paid online and that I was looking at the receipt right now! He didn't apologise at all and claimed that "no-one" told him it was an internet order. For Pete's sake I said it about 5 times when he tried to steal my credit card and offered to show him the receipt.
I am so mad, I even tipped the idiot (cash) and he didn't say one word of apology when it dawned on him .
I wrote in a complaint but I kind of feel bad. I mean everyone makes mistakes but the lack of apology, trying to steal my card and embarrassing me in front of guests makes me pretty darn mad. I've ordered from them online before with no hassels so I don't think their system can be that confusing for the pizza delivery people.
I'm also kind of worried now that that idiot has my card details :S
I wouldn't let him take my card and finally he agreed to call me and run the card over the phone at the shop.
He called me and again I explained that it was already payed, he insisted that it wasn't and got my card details to run it again. Then he claimed it was denied!
Finally I got it through his thick skull that it was already paid online and that I was looking at the receipt right now! He didn't apologise at all and claimed that "no-one" told him it was an internet order. For Pete's sake I said it about 5 times when he tried to steal my credit card and offered to show him the receipt.
I am so mad, I even tipped the idiot (cash) and he didn't say one word of apology when it dawned on him .
I wrote in a complaint but I kind of feel bad. I mean everyone makes mistakes but the lack of apology, trying to steal my card and embarrassing me in front of guests makes me pretty darn mad. I've ordered from them online before with no hassels so I don't think their system can be that confusing for the pizza delivery people.
I'm also kind of worried now that that idiot has my card details :S
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