Hello everyone, this is my first post. I've got to get it off my chest because it made for a hell of a friday at work.
I now work in a call center for a company I think I'll call Pruphono. I'm still in training with a class of 10 people, and everyday I learn more about life insurance than I ever wanted to- but it's a good paycheck. I've worked for Target for the past 3 years (until I walked out after I moved to Wisc and decided my sanity was at risk) and 3 years of random mall retail before that. I guess I was hoping the customers would, in the long run, be worse than any of the employers/employees. Now I'm pretty sure i'm wrong.
Let me tell you why:
It's lunchtime. A couple of people from our class are sitting in the tiny breakroom having lunch, when another girl from class comes in and states
"My baby's dead"
Her girlfriend is pregnant and also works at the same site, and had gotten a fax from her Midwives at the hospital saying that her ambiotic fluid is dangerously low, and she needs to come into the hospital asap.
Emergency situation, right? No problem- you leave. Well, HR and her immediate supervisor (Ie, the guy who watches over/ helps the employees on her shift, which will also be my shift when I graduate class) said No, you can't leave. You'll get another instance (of unexcused absense, I think it was) and you will be fired if you get another one.
She was in hysterics.
So, we told M, the non-preggers girlfriend, that that's bullshit and they can't keep you at work when there's a medical emergency (not to mention the fact that both she and the baby were at risk) we didn't really pay attention to the guy on the other side of the table, who was calmly eating his lunch.
This is where the awesome happens.
He gets up and takes care of his dishes, and then walks up behind M and says to her "Don't worry about it, I'll handle it" and goes Poof while we're all sort of blinking in surprise.
As we're walking back to class we see Awesome guy (who works in Claims and has at least as much clout as Stupid Uninformed supervisor) taking M's girlfriend, Stupid, and the site manager, into a small interveiw room. Where I hear later that Awesome guy told M's girl that she could leave, and Stupid was wrong.
I've never in my entire life of retail seen someone take care of something so quickly.
So- who the hell tells their employees that they can't leave when they've gotten a fax from the hospital telling them to come in asap? It's like saying "I'm sorry you broke your arm on the copy machine, but you have to stay until the end of your shift or we'll fire you."
Grr. If he pulls that kind of shit when I'm working under him I'll stick a headset up his rear end and log him in to the client line. I'm really surprised he wasn't fired.
I now work in a call center for a company I think I'll call Pruphono. I'm still in training with a class of 10 people, and everyday I learn more about life insurance than I ever wanted to- but it's a good paycheck. I've worked for Target for the past 3 years (until I walked out after I moved to Wisc and decided my sanity was at risk) and 3 years of random mall retail before that. I guess I was hoping the customers would, in the long run, be worse than any of the employers/employees. Now I'm pretty sure i'm wrong.
Let me tell you why:
It's lunchtime. A couple of people from our class are sitting in the tiny breakroom having lunch, when another girl from class comes in and states
"My baby's dead"
Her girlfriend is pregnant and also works at the same site, and had gotten a fax from her Midwives at the hospital saying that her ambiotic fluid is dangerously low, and she needs to come into the hospital asap.
Emergency situation, right? No problem- you leave. Well, HR and her immediate supervisor (Ie, the guy who watches over/ helps the employees on her shift, which will also be my shift when I graduate class) said No, you can't leave. You'll get another instance (of unexcused absense, I think it was) and you will be fired if you get another one.
She was in hysterics.
So, we told M, the non-preggers girlfriend, that that's bullshit and they can't keep you at work when there's a medical emergency (not to mention the fact that both she and the baby were at risk) we didn't really pay attention to the guy on the other side of the table, who was calmly eating his lunch.
This is where the awesome happens.
He gets up and takes care of his dishes, and then walks up behind M and says to her "Don't worry about it, I'll handle it" and goes Poof while we're all sort of blinking in surprise.
As we're walking back to class we see Awesome guy (who works in Claims and has at least as much clout as Stupid Uninformed supervisor) taking M's girlfriend, Stupid, and the site manager, into a small interveiw room. Where I hear later that Awesome guy told M's girl that she could leave, and Stupid was wrong.
I've never in my entire life of retail seen someone take care of something so quickly.
So- who the hell tells their employees that they can't leave when they've gotten a fax from the hospital telling them to come in asap? It's like saying "I'm sorry you broke your arm on the copy machine, but you have to stay until the end of your shift or we'll fire you."
Grr. If he pulls that kind of shit when I'm working under him I'll stick a headset up his rear end and log him in to the client line. I'm really surprised he wasn't fired.
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