Oh good LORD, my Dominos is failing me.
Here's the deal, and it's a lovely one: Front desk special, a large pizza for $5 before tax, two toppings, delivered hot to you. For folks working eight hours without a lunch break, it's a godsend.
God took it back.
I'm training my friend, who's now working here too, and we are very hungry puppies. So I go to order a pizza. Now, one other time I called, an obviously new trainee answered the phone and had no idea what the hell i was talking about. Kept saying the special was a large with three toppings. Hey, no objections, but he also couldn't put it in, so he put me on hold and a MUCH more competent man came on and put it through for me in about forty seconds. Nice. I love competent men.
So today when I called, I got this guy.
DM: Illogical meanie
Me: Hungry puppy
DM: (mumbled terribly) Domino'sPizzapickupordelivery?
Me: Delivery, please.
<establishes that I'm at the hotel, front desk, name.>
DM: What do you want?
Me: I'll have the front desk special, so a large pizza with two toppings, which'll be-
DM: Three toppings.
Me: Pardon?
DM: Front Desk Special's a large with three toppings for $7.99.
Me: ...No, the Front Desk Special is a large with two toppings for $5, before tax.
DM: The old Special's gone, we've got the new one now. Three toppings.
Me: Okay, cool! <Orders her pizza pie, plus one unexpected topping. Also orders a two liter of coke.>
DM: Uh, we don't deliver if the order is under $10.
Me: .... ....What? Then why do you have a front desk special for under $10?
DM: It's policy, we don't deliver if the order is under $10.
Me: Alright, may I speak to a manager please?
DM: I'm the manager.
Me: You're the manager?
DM: I'm the manager.
Me: <inward "heaven help me"> Okay.. But you've always delivered this before.
DM: No, we don't deliver like that.
Me: Then why do you have a front desk delivery special for under $10?
DM: Not for under $10.
Me: Then why. Do you have. A front desk special. For delivery. That's under $10?
DM: ...This is for the front desk?
Me: Yes.
DM: Alright, we'll deliver. Cash or credit?
Me: Cash.
DM: Alright.
Aaaand he hung up. He never told me the price. He never told me how long it would take. Left me wondering if he'd charge me gratuity.
What the hell? When in God's name did they make such an incompetent moron manager? HOW did he become manager with his abysmal customer service skills? Jesus CHRIST, I expect this from the peons, but management's supposed to be better!
On the other hand, I got my pizza pie. It is delicious, and I am happy.
Here's the deal, and it's a lovely one: Front desk special, a large pizza for $5 before tax, two toppings, delivered hot to you. For folks working eight hours without a lunch break, it's a godsend.
God took it back.
I'm training my friend, who's now working here too, and we are very hungry puppies. So I go to order a pizza. Now, one other time I called, an obviously new trainee answered the phone and had no idea what the hell i was talking about. Kept saying the special was a large with three toppings. Hey, no objections, but he also couldn't put it in, so he put me on hold and a MUCH more competent man came on and put it through for me in about forty seconds. Nice. I love competent men.
So today when I called, I got this guy.
DM: Illogical meanie
Me: Hungry puppy
DM: (mumbled terribly) Domino'sPizzapickupordelivery?
Me: Delivery, please.
<establishes that I'm at the hotel, front desk, name.>
DM: What do you want?
Me: I'll have the front desk special, so a large pizza with two toppings, which'll be-
DM: Three toppings.
Me: Pardon?
DM: Front Desk Special's a large with three toppings for $7.99.
Me: ...No, the Front Desk Special is a large with two toppings for $5, before tax.
DM: The old Special's gone, we've got the new one now. Three toppings.
Me: Okay, cool! <Orders her pizza pie, plus one unexpected topping. Also orders a two liter of coke.>
DM: Uh, we don't deliver if the order is under $10.
Me: .... ....What? Then why do you have a front desk special for under $10?
DM: It's policy, we don't deliver if the order is under $10.
Me: Alright, may I speak to a manager please?
DM: I'm the manager.
Me: You're the manager?
DM: I'm the manager.
Me: <inward "heaven help me"> Okay.. But you've always delivered this before.
DM: No, we don't deliver like that.
Me: Then why do you have a front desk delivery special for under $10?
DM: Not for under $10.
Me: Then why. Do you have. A front desk special. For delivery. That's under $10?
DM: ...This is for the front desk?
Me: Yes.
DM: Alright, we'll deliver. Cash or credit?
Me: Cash.
DM: Alright.
Aaaand he hung up. He never told me the price. He never told me how long it would take. Left me wondering if he'd charge me gratuity.
What the hell? When in God's name did they make such an incompetent moron manager? HOW did he become manager with his abysmal customer service skills? Jesus CHRIST, I expect this from the peons, but management's supposed to be better!
On the other hand, I got my pizza pie. It is delicious, and I am happy.
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