So, I didn't get this call (thankfully) but I got to hear about it from a coworker when I got in today. Apparently this came through around 7pm last night, and started out normally enough....
R: My lovely coworker
J: The Caller
R: Thank you for calling *mycompany* This is R, how can I help you today.
J: Wow, I didn't expect to get through so fast!
R: Really? Oh, well we're not that busy tonight.
J: Oh, so are you the girl I'll be talking to tonight? (*note: Our techs do sometimes ask things like this, as they know there are only a few of us here at night)
R: Yes, that will be me. Can I get your name?
J: Oh, well it's J.
R: Can I get your last name, J? (*note: we need full names from the techs)
J: Well, I didn't think I'd have to give out my last name on this call...
R: Ok, well, what can I help you with this evening?
J: Well, it's seven inches long and three inches wide.
R: Excuse me?
J: It's seven inches long and three inches wide.
At this point, R had to mute the phone because she was laughing so hard, and after asking twice if she was still there, J gave up and hung up. I still wish I was here to see/hear that.
R: My lovely coworker
J: The Caller
R: Thank you for calling *mycompany* This is R, how can I help you today.
J: Wow, I didn't expect to get through so fast!
R: Really? Oh, well we're not that busy tonight.
J: Oh, so are you the girl I'll be talking to tonight? (*note: Our techs do sometimes ask things like this, as they know there are only a few of us here at night)
R: Yes, that will be me. Can I get your name?
J: Oh, well it's J.
R: Can I get your last name, J? (*note: we need full names from the techs)
J: Well, I didn't think I'd have to give out my last name on this call...
R: Ok, well, what can I help you with this evening?
J: Well, it's seven inches long and three inches wide.
R: Excuse me?
J: It's seven inches long and three inches wide.
At this point, R had to mute the phone because she was laughing so hard, and after asking twice if she was still there, J gave up and hung up. I still wish I was here to see/hear that.
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