He was in Iceland (cheap frozen groceries), buying himself some corpse, and me some frozen veg (Oh, frozen veg, How I love thee).
On the other till from him was a man screaming and shouting at the assistant over the fact his card was being rejected. I mean properly YELLING.
Now, if my card is rejected in a shop I go 'Oh, dear, must have less money than I thought' and come back and buy it when I have a little more. And am kind of embarrassed about it and apologetic for wasting the assistants time.
But no, he was yelling, because you know, it's HER fault the card's being refused, not his or the bank.
So, after a little while of this (Jos is hanging around in case things get aggressive from him, Jos is a big guy and can calm down most violent situations just by looming) she very clamly (and loudly enough for all the tills to hear) states:
"I'm very sorry your card is being rejected, sir, but this is not my fault. I would suggest you contact your bank. If you don't stop shouting and swearing at me I will call security, and nest time you shop here I will REFUSE to serve you."
As this was said quite loudly, Mr. Canttakeresponsibiltyforhisfinances is STARED at by every customer and assistant at the tills, goes bright red and scurries off. Jos comes home and tells me about it, knowing I will be a happy bunny.
On the other till from him was a man screaming and shouting at the assistant over the fact his card was being rejected. I mean properly YELLING.
Now, if my card is rejected in a shop I go 'Oh, dear, must have less money than I thought' and come back and buy it when I have a little more. And am kind of embarrassed about it and apologetic for wasting the assistants time.
But no, he was yelling, because you know, it's HER fault the card's being refused, not his or the bank.
So, after a little while of this (Jos is hanging around in case things get aggressive from him, Jos is a big guy and can calm down most violent situations just by looming) she very clamly (and loudly enough for all the tills to hear) states:
"I'm very sorry your card is being rejected, sir, but this is not my fault. I would suggest you contact your bank. If you don't stop shouting and swearing at me I will call security, and nest time you shop here I will REFUSE to serve you."
As this was said quite loudly, Mr. Canttakeresponsibiltyforhisfinances is STARED at by every customer and assistant at the tills, goes bright red and scurries off. Jos comes home and tells me about it, knowing I will be a happy bunny.
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