Not sure if this is really an SC story; from what I could gather it sounded like he had a fairly valid issue, something about being told something about a bill and a credit, and what he was told didn't happen. He wanted someone who could either make what he was told would happen, happen, or cancel the account. Either way, he didn't care. (I'm guessing it was about a satellite radio account for his car; I heard something about the car, something about radio, so two and two and all that.)
Anyway, so this guy who sits across the aisle and one cube over from me at work, was on the phone with some company, and he spoke to 2 different people. He asked each of them where in the world they were located, and I heard a comment about "the last person" being in Jamaica. I got the impression that whenever he speaks to people in call centers, he asks them this question. It sounded a bit "confrontational" at first, but it might just be the way he talks; later in the conversation it sounded like he was just curious.
Anyway, so this guy who sits across the aisle and one cube over from me at work, was on the phone with some company, and he spoke to 2 different people. He asked each of them where in the world they were located, and I heard a comment about "the last person" being in Jamaica. I got the impression that whenever he speaks to people in call centers, he asks them this question. It sounded a bit "confrontational" at first, but it might just be the way he talks; later in the conversation it sounded like he was just curious.
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