I overheard this conversation while waiting for a class to start:
The girl sitting in front of me is telling a story about how she was charged twice (wrongfully) after paying a bill online and how hard it was to get one of the charges cleared.
The guy she's talking to then tells a story about how he got three overdraft fees because his landlord "cashed his rent check too early." He then states that he got two of the fees waived and was pissed that he had to pay the third. He then says, and I quote:
"I've learned that if you call a company and are forceful on the phone and threaten to leave them, they'll give you free stuff."
The girl sitting in front of me is telling a story about how she was charged twice (wrongfully) after paying a bill online and how hard it was to get one of the charges cleared.
The guy she's talking to then tells a story about how he got three overdraft fees because his landlord "cashed his rent check too early." He then states that he got two of the fees waived and was pissed that he had to pay the third. He then says, and I quote:
"I've learned that if you call a company and are forceful on the phone and threaten to leave them, they'll give you free stuff."
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