Hotels.com bends over hotel workers everywhere

[Finduilas]

I've seen this commercial a few times now...
It opens with a close shot of a man's face--I don't know if they intentionally tried to show it glazed over as if to exhibit unintelligence... Then, the camera pulls back to show that he is not walking down the hallway of the hotel, but in fact two hotel employees are carrying him to his room.
He says, "Um, I hate to ask this, but are you just treating me special because I booked with hotels.com and I'm going to write a review of my stay?"
The hotel worker looks at him gravely and responds, simply, "Yes."

[Irving Patrick Freleigh]

Yeah, gotta love commercials that plant unreasonable expectations in customers' minds.

[ReadyToRetire]

I don't see that at all.
They're only treating the guy special because he's gonna write a review on them.
Otherwise, he'd be treated normally.

[chops]

I don't see that at all.
They're only treating the guy special because he's gonna write a review on them.

...which SCs will see and use the threat of a negative review to hold over the hotel's head. Kinda like the old BBB threat.

[Shangri-laschild]

I don't see that at all.
They're only treating the guy special because he's gonna write a review on them.
Otherwise, he'd be treated normally.

They said yes to both. Because he was writing a review and because he used hotels.com

[digilight]

Otherwise, he'd be treated normally.

What is normal...being shot out of a cannon up to his room...

[flyinghi]

What is normal...being shot out of a cannon up to his room...

now THAT sounds like fun

[Primer]

What is normal...being shot out of a cannon up to his room...

I have a cannon! Really, I do!

[ShinyGreenApple]

I saw that commercial; and while I can't say whether or not it puts unreasonable expectations on hotel staff, I will say this -

The 'customer' in that commercial looked really, really uncomfortable

I rate it four stars for creep factor.

[marasbaras]

Knowing most "four star" hotels I've stayed in ... creep factor is counted.

[Jack7957]

Tripadvisor.com sent me a hat. I'm wondering what kind of service I would get if I wear it while checking in.

[smileyeagle1021]

to be honest... if the front desk employees hate handling third party bookings as much as I hate dealing with 3rd party bookings they'd do well to try to get the person to please book another hotel next time and let the other hotel deal with it.

[Evil Queen]

Wow, I remember that commercial. That's an old one where I'm from. Thankfully, I think most of the people in the area of the country I work in must have forgotten that one. I'd hate to carry someone up to their room.

However, I will push them on the luggage cart. Now that's fun to ride on!

[smileyeagle1021]

However, I will push them on the luggage cart. Now that's fun to ride on!

has anyone really ever asked you to push them in one of those?

I'd be embarrassed to ask something like that.

[Evil Queen]

has anyone really ever asked you to push them in one of those?

I'd be embarrassed to ask something like that.

Little kids (bored, around 8-10 years) sometimes do and If their parents are familiar enough with me or if I know the family, I sometimes will. But really it depends.

I have been asked to push a wheel chair once.