This sighting is actually in progress as I type. (or will be at least) The person I'm about to call has no clue what's going to go up here, but I figure this might be an interesting experience.
Backstory:
Right before my father passed away, something went wrong with my mother's navigator's suspension (rear end). However, due to the funeral and various other constraints, the car sat in the garage until about two weeks ago. (give or take, about 6 months) It was not driven the whole time.
Well, I decided to get it fixed, and called up the local Ford dealer. They said bring it in, and after a rather bouncy ride there, I dropped the car off. I rented a car from Enterprise, and went about my way. At the time, I was told that the repair wouldn't be covered under warranty, but I agreed to pay anyway.
After about 5 days (yeah, took that long for parts to come in) I get called and told that the car is ready. My cost is just over 300 dollars. Most of that being labor. No biggie really, I head up with mum, pay, and head home.
Here begins the suck:
Couple days ago, we get a phone call from the dealer. They're wanting us to pay for the car. See, it wasn't covered under warranty, and well it can't be a free repair. But...I've got the receipt see, the one that says I've already paid. They've even gone so far as to accuse my mother of lying, saying that quote "If we don't have any record of you paying it, then you didn't pay it." She hung up on them. ( my mom's a saint.)
So, I'm about to call right now and see what's up. Mayhap to ream someone a new one. Thus begins the suck.
I'll let you know what happens.
Backstory:
Right before my father passed away, something went wrong with my mother's navigator's suspension (rear end). However, due to the funeral and various other constraints, the car sat in the garage until about two weeks ago. (give or take, about 6 months) It was not driven the whole time.
Well, I decided to get it fixed, and called up the local Ford dealer. They said bring it in, and after a rather bouncy ride there, I dropped the car off. I rented a car from Enterprise, and went about my way. At the time, I was told that the repair wouldn't be covered under warranty, but I agreed to pay anyway.
After about 5 days (yeah, took that long for parts to come in) I get called and told that the car is ready. My cost is just over 300 dollars. Most of that being labor. No biggie really, I head up with mum, pay, and head home.
Here begins the suck:
Couple days ago, we get a phone call from the dealer. They're wanting us to pay for the car. See, it wasn't covered under warranty, and well it can't be a free repair. But...I've got the receipt see, the one that says I've already paid. They've even gone so far as to accuse my mother of lying, saying that quote "If we don't have any record of you paying it, then you didn't pay it." She hung up on them. ( my mom's a saint.)
So, I'm about to call right now and see what's up. Mayhap to ream someone a new one. Thus begins the suck.
I'll let you know what happens.
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