You can probably go to the BBC website and head for the radio link and go to Radio 2 to do the 'listen again' feature to hear this argument once more.
Signs in the UK stating that, "Our staff expect to be able to work without abuse or threat of violence," are apparently signs that companies want to screw customers over and not deal with complaints any more. The woman on the pro-customer side was saying how she'd challenged not being able to return an item for a refund without a receipt and that she'd been ushered out by many members of staff in a threatening manner.
Just how much did she leave out of the story?
Rapscallion
Signs in the UK stating that, "Our staff expect to be able to work without abuse or threat of violence," are apparently signs that companies want to screw customers over and not deal with complaints any more. The woman on the pro-customer side was saying how she'd challenged not being able to return an item for a refund without a receipt and that she'd been ushered out by many members of staff in a threatening manner.
Just how much did she leave out of the story?
Rapscallion
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