I live in a college town. Because of this, many places around here offer delivery. My fiance and I have been working really hard to get all of our work done before the end of the semester, and due to a sucky situation his mother gave him money for us to get some delivery food so that we don't have to spend time cooking. Tonight we were browsing on a food-delivery website and decided to try something different from the usual delivery fare, i.e. pizza or Jimmy John's.
So we choose a place called Wings Xtreme. He gets a sandwich and some wings (hungry guy), and I got a chicken fingers basket with fries. I have decided that I will never EVER use this place again, for the following reasons:
1. We placed our order around 5:30, 6:00. Food shows up at 7:00. (on a side-note this is probably because a lot of places try to do delivery to appeal to the college crowd, but don't necessarily have the man-power to do so, so one schmuck gets stuck on delivery and everyone's food takes longer because he has to do ALL the deliveries)
2. Upon receipt food is cold. Like not even slightly warm cold. Most likely because it was just tied up in some plastic bag and not in any kind of insulated holder.
3. After heating up said food (thus defeating the whole time-saving idea of delivery), I realize they fucked up my order. I asked for garlic sauce on the chicken and waffle fries; I received buffalo sauce and seasoned fries.
4. We are poor college students. We do not have a lot of money. Even with the money his mom gave us, we do not have a lot of money. The food was $25 after tip (over 15%), so after realizing I had the wrong order I decided to call the place and try to get a refund (as I realize if they just replace it it'll take another hour and still be cold and we don't have a car to get to the store two miles away).
5. Upon looking up the number and attempting to contact the store, I become extremely pissed off. Why you ask? Because this sorry excuse for business apparently DOES NOT ANSWER ITS PHONE! Their number just rings until I am automatically disconnected. So I go online, apparently it's a chain. Cool, corporate number(s) posted. Not cool, the number(s) go to a voicemail and a disconnected number recording. AWESOME. So here I am, with $7-8 worth of food that I can't eat (I absolutely HATE buffalo sauce), no way to contact the company (which doesn't even acknowledge the store I ordered from existed on its website), and a strong feeling that this place isn't going to last long in this town. Assholes.
So we choose a place called Wings Xtreme. He gets a sandwich and some wings (hungry guy), and I got a chicken fingers basket with fries. I have decided that I will never EVER use this place again, for the following reasons:
1. We placed our order around 5:30, 6:00. Food shows up at 7:00. (on a side-note this is probably because a lot of places try to do delivery to appeal to the college crowd, but don't necessarily have the man-power to do so, so one schmuck gets stuck on delivery and everyone's food takes longer because he has to do ALL the deliveries)
2. Upon receipt food is cold. Like not even slightly warm cold. Most likely because it was just tied up in some plastic bag and not in any kind of insulated holder.
3. After heating up said food (thus defeating the whole time-saving idea of delivery), I realize they fucked up my order. I asked for garlic sauce on the chicken and waffle fries; I received buffalo sauce and seasoned fries.
4. We are poor college students. We do not have a lot of money. Even with the money his mom gave us, we do not have a lot of money. The food was $25 after tip (over 15%), so after realizing I had the wrong order I decided to call the place and try to get a refund (as I realize if they just replace it it'll take another hour and still be cold and we don't have a car to get to the store two miles away).
5. Upon looking up the number and attempting to contact the store, I become extremely pissed off. Why you ask? Because this sorry excuse for business apparently DOES NOT ANSWER ITS PHONE! Their number just rings until I am automatically disconnected. So I go online, apparently it's a chain. Cool, corporate number(s) posted. Not cool, the number(s) go to a voicemail and a disconnected number recording. AWESOME. So here I am, with $7-8 worth of food that I can't eat (I absolutely HATE buffalo sauce), no way to contact the company (which doesn't even acknowledge the store I ordered from existed on its website), and a strong feeling that this place isn't going to last long in this town. Assholes.
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