I got one! I got a sighting! I almost never get to write about these! (Is it wrong to be excited about seeing a sucky customer in action?)
I just took a trip for a job interview. I get to take another one next week. Here's hoping I get something!
Anyway, this occurred before my flight to Seattle. Walking away from the airport's security checkpoint, I overheard a phone conversation. Perhaps I was eavesdropping, but it was interesting to me, partly because of my interest in general psychology (I'm not totally sure why, but this sounded like a psychiatry case to me) and partly because I thought it would be a good "Sightings" post.
A man in business attire was walking just ahead of me. It was 6AM local time. He answered his cell phone. This is approximately what I heard (all names changed).
"Jennings." ...
"Yes, Jolene?" ...
"Okay." ...
"Why is SHE calling me?" ...
"Yes, but why is she calling ME? And why now?" ...
"All right. Put her through." ...
"Hello, Mrs. Smith. This is Dr. Jennings." ...
"Uh-" ...
"You-" ...
"Well, that's what has me a bit confused, Mrs, Smith. You see, I'm not actually your doctor." ...
"I only saw you yesterday for Dr. Carlisle because he was out of town." ...
"But it was only to make sure everything was going smoothly with your treatment." ...
"Right, but I'm not your doctor." ...
"You are not one of my patients. Dr. Carlisle has your file, and he's the one who should be seeing you and treating you." ...
"That's not something I'm able to discuss where I am right now, Mrs. Smith." ...
"Mrs. Smith, if you have a problem, you need to contact Dr. Carlisle. If it's an emergency, perhaps you should contact the hospital."
At that point, I stepped into the restroom. I think he hung up very shortly after that last comment, if not immediately after. It turned out that his flight was leaving from the gate next to mine. He asked the gate attendant something, and just as he got his answer, his phone rang again.
"Jennings." ...
"Jolene, it's 6AM. I'm at the airport." ...
"What does she expect me to do?" ...
"Fine. Put her on." ...
"Mrs. Smith, Dr. Jennings again." ...
"I understand, Mrs. Smith, but I can't help you." ...
"Because I'm not your doctor. Dr. Carlisle is your doctor. He-" ...
"No, he-" ...
"Dr. Carlisle has your file. I don't. I know nothing about your treatment history except what I got from our short visit yesterday. I can't write you any prescriptions. I can't prescribe or administer any treatment. The most-" ...
"The most I can do is what we did yesterday, which was a brief consultation to make sure you're not having any problems with the treatment, and I can only do that if your regular doctor is not able to do it himself and REQUESTS that I do it for him." ...
"No, Mrs. Smith, I cannot write any prescrptions for you." ...
"I don't know if you have all the medications you need. Dr. Carlisle knows because he's been working with you. He's the one you need to call." ...
"That's probably because it's a quarter after six in the morning, and he's getting ready for work." ...
"Mrs. Smith, there's nothing I can do for you without Dr. Carlisle's specific requests or instructions. Please don't call me again."
He punched some buttons on his phone and pressed it to his ear again.
"Jolene, it's Jennings." ...
"I tried. I hope she gets it this time." ...
"Just tell her that under absolutely no circumstances is she to call me." ...
"Don't worry about it."
And he ended that call. I thought it was over. A plane nearby started running some tests or preparing for take-off or something because it started running its engines (it was a prop plane--this terminal served the really short trips). The doctor answered another call and went to a corner of the gate waiting area with his back to the rest of us. Not that it was any of my business anyway, but I could no longer hear him.
So what do y'all think? Panicked psychiatry patient desperate to talk to a doctor, an issue of entitlement, or someone looking for more prescription meds?
I just took a trip for a job interview. I get to take another one next week. Here's hoping I get something!
Anyway, this occurred before my flight to Seattle. Walking away from the airport's security checkpoint, I overheard a phone conversation. Perhaps I was eavesdropping, but it was interesting to me, partly because of my interest in general psychology (I'm not totally sure why, but this sounded like a psychiatry case to me) and partly because I thought it would be a good "Sightings" post.
A man in business attire was walking just ahead of me. It was 6AM local time. He answered his cell phone. This is approximately what I heard (all names changed).
"Jennings." ...
"Yes, Jolene?" ...
"Okay." ...
"Why is SHE calling me?" ...
"Yes, but why is she calling ME? And why now?" ...
"All right. Put her through." ...
"Hello, Mrs. Smith. This is Dr. Jennings." ...
"Uh-" ...
"You-" ...
"Well, that's what has me a bit confused, Mrs, Smith. You see, I'm not actually your doctor." ...
"I only saw you yesterday for Dr. Carlisle because he was out of town." ...
"But it was only to make sure everything was going smoothly with your treatment." ...
"Right, but I'm not your doctor." ...
"You are not one of my patients. Dr. Carlisle has your file, and he's the one who should be seeing you and treating you." ...
"That's not something I'm able to discuss where I am right now, Mrs. Smith." ...
"Mrs. Smith, if you have a problem, you need to contact Dr. Carlisle. If it's an emergency, perhaps you should contact the hospital."
At that point, I stepped into the restroom. I think he hung up very shortly after that last comment, if not immediately after. It turned out that his flight was leaving from the gate next to mine. He asked the gate attendant something, and just as he got his answer, his phone rang again.
"Jennings." ...
"Jolene, it's 6AM. I'm at the airport." ...
"What does she expect me to do?" ...
"Fine. Put her on." ...
"Mrs. Smith, Dr. Jennings again." ...
"I understand, Mrs. Smith, but I can't help you." ...
"Because I'm not your doctor. Dr. Carlisle is your doctor. He-" ...
"No, he-" ...
"Dr. Carlisle has your file. I don't. I know nothing about your treatment history except what I got from our short visit yesterday. I can't write you any prescriptions. I can't prescribe or administer any treatment. The most-" ...
"The most I can do is what we did yesterday, which was a brief consultation to make sure you're not having any problems with the treatment, and I can only do that if your regular doctor is not able to do it himself and REQUESTS that I do it for him." ...
"No, Mrs. Smith, I cannot write any prescrptions for you." ...
"I don't know if you have all the medications you need. Dr. Carlisle knows because he's been working with you. He's the one you need to call." ...
"That's probably because it's a quarter after six in the morning, and he's getting ready for work." ...
"Mrs. Smith, there's nothing I can do for you without Dr. Carlisle's specific requests or instructions. Please don't call me again."
He punched some buttons on his phone and pressed it to his ear again.
"Jolene, it's Jennings." ...
"I tried. I hope she gets it this time." ...
"Just tell her that under absolutely no circumstances is she to call me." ...
"Don't worry about it."
And he ended that call. I thought it was over. A plane nearby started running some tests or preparing for take-off or something because it started running its engines (it was a prop plane--this terminal served the really short trips). The doctor answered another call and went to a corner of the gate waiting area with his back to the rest of us. Not that it was any of my business anyway, but I could no longer hear him.
So what do y'all think? Panicked psychiatry patient desperate to talk to a doctor, an issue of entitlement, or someone looking for more prescription meds?
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