As we often do, my fiance and I went to Hungry Jack's (Australian for Burger King) after our gaming group tonight. It was not so good this time.
Basically, they had too many new people working at the same time, so nobody knew what they were doing. It was all "what do we do now?" and "I think you put that there..." No obvious manager around to tell the new people what to do, just a bunch of noobs trying to figure it out for themselves.
I waited 4:27 for our food, and when we got it it was in a take-away bag when we'd said we were dining in. While I was waiting, two drive-through customers came into the store to complain that they got the wrong order.
It really reminded me of Ramsay's Kitchen Nightmares.
Basically, they had too many new people working at the same time, so nobody knew what they were doing. It was all "what do we do now?" and "I think you put that there..." No obvious manager around to tell the new people what to do, just a bunch of noobs trying to figure it out for themselves.
I waited 4:27 for our food, and when we got it it was in a take-away bag when we'd said we were dining in. While I was waiting, two drive-through customers came into the store to complain that they got the wrong order.
It really reminded me of Ramsay's Kitchen Nightmares.
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