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Mods- not sure if this is the right place - didn't see a thread for the odd now and then greatness by an employee
As several of you know I had some surgery at the first of the month. One of the delightful side effects is a swollen throat. To combat this and make it possible to eat/ drink I eat ice.
I have a mug I carry everywhere with crushed ice.
Well this past Friday I was finally off narcotics and ready to go out and be around people. So my friend and I went to a groovy artsy little local breakfast chain. We sit down and I realize I have left my mug at home. I ask the waitress if they have a way to "crush ice"
(It is still early and slow at this point . . .maybe 3 other tables occupied and at least 2 other servers on the floor)
She spends the next 5 min or so at the blender. She wasn't sure if it would work or not for me . . .so she dumped it out. . .then came over and told me she wasn't sure it was what I wanted. I said it would work great not knowing she had dumped it . . .so she went back and re-did it.
After it arrived and before the food I spotted the manager . . .I signaled her over and complimented the young lady.
When it was time to go we got our ticket . . .mine was _____and some change. I gave her a ______ and said I only wanted _____ back. When she brought me my change she asked if I was sure I only wanted _______ - very politely done.
I pointed out that she went to extra effort on my behalf . . .in my book that equals monetary compensation. She said Thank you with a very shocked look on her face. (I left the amounts blank as I don't want this to turn into a conversation about proper tipping amounts . . .lets just say I paid normal for me after having been in the industry tip plus $5 extra)
What can I say I felt she went above and beyond . . . .
As several of you know I had some surgery at the first of the month. One of the delightful side effects is a swollen throat. To combat this and make it possible to eat/ drink I eat ice.
I have a mug I carry everywhere with crushed ice.
Well this past Friday I was finally off narcotics and ready to go out and be around people. So my friend and I went to a groovy artsy little local breakfast chain. We sit down and I realize I have left my mug at home. I ask the waitress if they have a way to "crush ice"
(It is still early and slow at this point . . .maybe 3 other tables occupied and at least 2 other servers on the floor)
She spends the next 5 min or so at the blender. She wasn't sure if it would work or not for me . . .so she dumped it out. . .then came over and told me she wasn't sure it was what I wanted. I said it would work great not knowing she had dumped it . . .so she went back and re-did it.
After it arrived and before the food I spotted the manager . . .I signaled her over and complimented the young lady.
When it was time to go we got our ticket . . .mine was _____and some change. I gave her a ______ and said I only wanted _____ back. When she brought me my change she asked if I was sure I only wanted _______ - very politely done.
I pointed out that she went to extra effort on my behalf . . .in my book that equals monetary compensation. She said Thank you with a very shocked look on her face. (I left the amounts blank as I don't want this to turn into a conversation about proper tipping amounts . . .lets just say I paid normal for me after having been in the industry tip plus $5 extra)
What can I say I felt she went above and beyond . . . .
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