So, SWMBO (She Who Must Be Obeyed - aka Mom) sent a package for me from Canada to SA. A buddy of hers was flying to SA and brought the package with.
His lovely wife then couriered it to me. On Monday.
It is now Thursday.
It hasn't arrived.
I get the Tracking Number from Mrs Buddy and call the Courier Company to find out where the hell this package is.
They cannot find this tracking number
Still calm at this point - yelling at the call centre person will get the both of us nowhere. I get the sup's number, and call him.
PLEASE PLEASE FIND MY PACKAGE! very nice chap, who is rather surprised that this package has dropped off the face of the earth.
I give him the location from where it was posted, and the address that it must arrive at. He also needs the receipt, and Mrs Buddy will fax it through to him as soon as she's near a fax machine (lovely lady!). Once she's done that, she'll phone me to let me know it's done, and then I'll phone him.
So we get off the phone, and I'm . This is an INSURED package. How the hell do they have no trace of it?
CCSup calls me back about 20 mins later - he spoke with the branch manager of Origin Location, and she looked at the packages sent out on Monday AND Tuesday. She couldn't find my package
But CCSup assures me that once he has the receipt, he'll be able to dig deeper and find it for me.
I have to be honest here. I've been polite and civil to CCAgents and CCSup because it is not their fault. But if I find out Origin Location dropped the ball...I will get the number from the CCSup and Unleash The Beast That Is Iradney's Dark Side. And when SWMBO hears about this, they'll probably get to experience her wrath as well.
Put it to you this way - when I get angry, I could make someone pee their pants.
SWMBO has had YEARS of practice (she's not an SC, she's just had to deal with some very sucky people). She can make someone pee their pants, fudge their jockeys, chew off their leg and ask for more.
So I'm REALLY hoping they find the package. I have NO IDEA what's in it - SWMBO sends a care package once a year with little goodies for TTO and I, but it's mostly the sentimental "awwww" emotion that goes with opening it that I'm missing here.
Please hold thumbs!!!
His lovely wife then couriered it to me. On Monday.
It is now Thursday.
It hasn't arrived.
I get the Tracking Number from Mrs Buddy and call the Courier Company to find out where the hell this package is.
They cannot find this tracking number
Still calm at this point - yelling at the call centre person will get the both of us nowhere. I get the sup's number, and call him.
PLEASE PLEASE FIND MY PACKAGE! very nice chap, who is rather surprised that this package has dropped off the face of the earth.
I give him the location from where it was posted, and the address that it must arrive at. He also needs the receipt, and Mrs Buddy will fax it through to him as soon as she's near a fax machine (lovely lady!). Once she's done that, she'll phone me to let me know it's done, and then I'll phone him.
So we get off the phone, and I'm . This is an INSURED package. How the hell do they have no trace of it?
CCSup calls me back about 20 mins later - he spoke with the branch manager of Origin Location, and she looked at the packages sent out on Monday AND Tuesday. She couldn't find my package
But CCSup assures me that once he has the receipt, he'll be able to dig deeper and find it for me.
I have to be honest here. I've been polite and civil to CCAgents and CCSup because it is not their fault. But if I find out Origin Location dropped the ball...I will get the number from the CCSup and Unleash The Beast That Is Iradney's Dark Side. And when SWMBO hears about this, they'll probably get to experience her wrath as well.
Put it to you this way - when I get angry, I could make someone pee their pants.
SWMBO has had YEARS of practice (she's not an SC, she's just had to deal with some very sucky people). She can make someone pee their pants, fudge their jockeys, chew off their leg and ask for more.
So I'm REALLY hoping they find the package. I have NO IDEA what's in it - SWMBO sends a care package once a year with little goodies for TTO and I, but it's mostly the sentimental "awwww" emotion that goes with opening it that I'm missing here.
Please hold thumbs!!!
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