Don't know how many of you have had to deal with Mall Security. I tend to have to do so a lot, when scheduling sign work in a mall, and just like anything else, there's a 50/50 split. You can deal with the nicest Mall Security person, or you can deal with the "I flunked police academy, so now you get to bear the brunt of my agression" type.
One of my vendors was doing work in a mall. Usual standards is, as long as you're out of there around 30 minutes before opening, you're fine. But not this time. They were working on some signage, with my contact inside the store checking out internal wiring, and his brother on the ladder checking and pulling some burnt wiring from inside the sign.
Brother turns around at the tromp of feet, and sees, from the top of his ladder, a bunch of security guards running at full belt in his direction. He calls out to R, my contact, that there must have been a robbery somewhere.
Instead, the surround R's brother. Tell him to get the hell off the ladder, he can't do any work at this mall after 7:30am (Mall doesn't open til 10). R's brother asks if he can pull out this last piece of wire - it's a fire hazard, needs to be sorted out. He doesn't get an answer.
Security pulls him off the ladder, and slam him to the ground. Breaking the guys arm. Because, of course, they couldn't just tell him, "no sir, you'll need to come down now." Because they needed to feel like they had a lot more power and control than they actually do.
So, now they have a lawsuit against them, and I very much doubt a single one of the guards involved in the incident will have a job for very much longer.
R thinks it's something to do with the hats. Everytime he's met Security with those rigged, state trooper style hats, they've believed that their authoritah must be respected.
One of my vendors was doing work in a mall. Usual standards is, as long as you're out of there around 30 minutes before opening, you're fine. But not this time. They were working on some signage, with my contact inside the store checking out internal wiring, and his brother on the ladder checking and pulling some burnt wiring from inside the sign.
Brother turns around at the tromp of feet, and sees, from the top of his ladder, a bunch of security guards running at full belt in his direction. He calls out to R, my contact, that there must have been a robbery somewhere.
Instead, the surround R's brother. Tell him to get the hell off the ladder, he can't do any work at this mall after 7:30am (Mall doesn't open til 10). R's brother asks if he can pull out this last piece of wire - it's a fire hazard, needs to be sorted out. He doesn't get an answer.
Security pulls him off the ladder, and slam him to the ground. Breaking the guys arm. Because, of course, they couldn't just tell him, "no sir, you'll need to come down now." Because they needed to feel like they had a lot more power and control than they actually do.
So, now they have a lawsuit against them, and I very much doubt a single one of the guards involved in the incident will have a job for very much longer.
R thinks it's something to do with the hats. Everytime he's met Security with those rigged, state trooper style hats, they've believed that their authoritah must be respected.
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