In airports not remodeled since self-service machines became popular, they have just stuck the machines in front of the each service counter. It bugs me to no end when people do not understand that there does not have to be somebody standing behind the counter at that spot for you to use the machine. If you are checking luggage, somebody will indeed walk down to your machine to tag your bag.
It's really bad at hub airports like the Continental terminal in Newark where there is a very long line of machines. I've waited in line for quite a while before because people are too afraid to use the two dozen empty machines that don't happen to have a service rep right there.
Terminals remodeled in the last three years or so are better, since they have been putting the ticket machines in "islands" set away from the counter. (That does make maneuvering with luggage interesting though.)
SirWired
It's really bad at hub airports like the Continental terminal in Newark where there is a very long line of machines. I've waited in line for quite a while before because people are too afraid to use the two dozen empty machines that don't happen to have a service rep right there.
Terminals remodeled in the last three years or so are better, since they have been putting the ticket machines in "islands" set away from the counter. (That does make maneuvering with luggage interesting though.)
SirWired
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