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My friend just emailed me about her lunch ‘fiasco’. She prides herself on being a ‘good’ customer but in reality…..she’s just as whiney is everyone else. If not worse. Seriously. She needs a salmon to the cranium.
According to her the local pizza/sub shop arrived half an hour after they said they would, the food was ‘cold’, and they forgot the chips for one of the other girls’ meals. The delivery person apologized, but my friend was appalled that she (the delivery girl) was going to ‘leave it at that’. My friend refused to tip, saying that the delivery girl would just ‘have to eat it’. She also said that a girl from another department (who wasn’t a part of this at all) called her at her desk to say she was going to ring up the sub shop and ‘chew them out enough’ that they won't spit in her food but [enough] ‘to get a good apology’. My friend said she wasn’t 100% satisfied, but that this would do.
Ok. Maybe its just me and my incredibly lax outlook on things like this but c’mon. It’s snowing pretty good here. I was late to work because the roads are crappy and people can’t drive. I would assume that’s why they were running late and cut them slack accordingly. As for the ‘food is cold’ gripe, if they were stuck in traffic, fighting the weather and it took longer than usual for them to get to you then yes. The foods prolly going to be cooler than it normally is. It’s not frozen, and most likely its still warm enough you don’t need to reheat it to enjoy it so shut up. Its delivery. What do you want them to do? Cook it on the way over? And forgetting the chips? Meh. It sucks but that happens. That’s one of the downsides to delivery-they can’t just reach under the counter and get another baggie of chips.
Getting all hot under the collar is going to accomplish what, exactly? Stiffing the driver their tip is heinous. Drivers aren’t making that much-and even if they are who cares? They risked their well being on the crap roads to bring you food today so that you wouldn’t have too. Chances are NONE of this is the drivers ‘fault’, and stiffing them is just wrong. Calling back to rip into the people back at the store is going to do what good? An apology? Oh. I see. That apology is going to make the driver show up early, and the food piping hot and she chips appear? Wait. Its not? Its….the principle?! That’s stupid. What exactly would it take for her to be 100% satisfied? Its easy to bark “IM NOT HAPPY” but it takes a brain cell or two to actually finish that train of thought and figure out what WOULD make you happy.
Meh. Sorry. That just irked me. But then again, I could just be too lax.
BREAKING NEWS!
The driver came all the way back with the chips. In the snow. Did she get her tip back?
Nope.
According to her the local pizza/sub shop arrived half an hour after they said they would, the food was ‘cold’, and they forgot the chips for one of the other girls’ meals. The delivery person apologized, but my friend was appalled that she (the delivery girl) was going to ‘leave it at that’. My friend refused to tip, saying that the delivery girl would just ‘have to eat it’. She also said that a girl from another department (who wasn’t a part of this at all) called her at her desk to say she was going to ring up the sub shop and ‘chew them out enough’ that they won't spit in her food but [enough] ‘to get a good apology’. My friend said she wasn’t 100% satisfied, but that this would do.
Ok. Maybe its just me and my incredibly lax outlook on things like this but c’mon. It’s snowing pretty good here. I was late to work because the roads are crappy and people can’t drive. I would assume that’s why they were running late and cut them slack accordingly. As for the ‘food is cold’ gripe, if they were stuck in traffic, fighting the weather and it took longer than usual for them to get to you then yes. The foods prolly going to be cooler than it normally is. It’s not frozen, and most likely its still warm enough you don’t need to reheat it to enjoy it so shut up. Its delivery. What do you want them to do? Cook it on the way over? And forgetting the chips? Meh. It sucks but that happens. That’s one of the downsides to delivery-they can’t just reach under the counter and get another baggie of chips.
Getting all hot under the collar is going to accomplish what, exactly? Stiffing the driver their tip is heinous. Drivers aren’t making that much-and even if they are who cares? They risked their well being on the crap roads to bring you food today so that you wouldn’t have too. Chances are NONE of this is the drivers ‘fault’, and stiffing them is just wrong. Calling back to rip into the people back at the store is going to do what good? An apology? Oh. I see. That apology is going to make the driver show up early, and the food piping hot and she chips appear? Wait. Its not? Its….the principle?! That’s stupid. What exactly would it take for her to be 100% satisfied? Its easy to bark “IM NOT HAPPY” but it takes a brain cell or two to actually finish that train of thought and figure out what WOULD make you happy.
Meh. Sorry. That just irked me. But then again, I could just be too lax.
BREAKING NEWS!
The driver came all the way back with the chips. In the snow. Did she get her tip back?
Nope.
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