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AKA, why I'm not sorry about being an SC.
Let me be honest up front, your airport is a joke. The check-in area is in a tent, your baggage service is extremely slow, even on a slow day there aren't enough toilets, and your customer service skills suck.
First off, when someone is pulling in to pick up a passenger at the passenger pick-up, it is appreciated if you don't berate the driver for having the audacity to be kind enough to pick up their relative... oh, I'm sorry, you're upset that they are taking too long... my bad that I'm not willing to sprint half way down the terminal because the closest place to pull in was that far away... maybe if you didn't have half of your drop off area taken up by the tent that is your check in area we wouldn't be in this situation, now back the fuck off and let me load my luggage in my mother's car in peace.
Second, update your fucking signs... I meant to go down Plumb lane upon exiting the airport to get something to eat... sadly the lanes out of the airport were changed and the signs weren't updated... thank God it put me going south on the freeway I eventually needed to go south on anyway.
Third, I know you are operating out of a tent, but please either get some working equipment, or at least be kind enough to put up signs indicating what is wrong with equipment. And to the CSR who told me when I started freaking out that the scanner wouldn't read the barcode on my email print out that they didn't think to put up a sign saying the barcode reader was broken because any calm rational person would easily figure out they can type in the number manually... FUCK YOU. You get no sympathy at all from the verbal barrage I hurled your way. People who are afraid of flying (which by the way, if you work for an airline and you can't tell when someone is on edge because they don't want to get on your flying death trap, you need a different career) are NOT calm and rational. Asking me to calm down doesn't help either... as I said, I'm about to get on a flying death trap, what the FUCK is there to be calm about. Here's an idea, get off your lazy ass and put up either an out of order sign on the machine or a sign saying that the barcode reader isn't working and you need to type in a confirmation number manually, because trust me, there are other people who are afraid of flying who will be flying today too, and they will freak out just as much as I did if not more... and I'll feel even less sorry for you then as I do now.
Fourth, while I must give props to your security personnel, they are a very professional and polite bunch, competent too, your security area is a disaster. It is way too crowded... there isn't even place to put your shoes back on without going about 50 yards away. Sense you are so intent on rebuilding the terminal very year, why not rip out your admin offices to expand security so it isn't such a mess... then you can share overpriced offices with the tourism board in that nearly abandoned mall they bought out. You get extra space for security, they don't go bankrupt now that someone is splitting costs... everyone wins.
Fifth, I know you meant well Mr. gate attendant, but no, I will not enjoy my flight. While I said "thank you" I was thinking "go to hell"... I've been through security so you know my jitters aren't because I've got a bomb that I'm likely to set off... it's because I'm *gasp* afraid of flying and would much rather be ANYWHERE other than right there boarding the plane.
Sixth, to the planners who originally built the airport... why the hell did you build it in the part of the valley MOST prone to cross winds... are you trying to prove me right that I'm about to board a death trap. I've never had a smooth landing at your airport, and last week had the gust of cross wind hit us any later than it did we wouldn't have had an aborted landing but a crashed landing... how about next time your fucktards design an airport actually LOOK at the weather data to see where problems like that will arise so you... I don't know, BUILD IT SOMEWHERE ELSE.
Thank you for reading Smiley's rant... we hope in the future you will use Smiley's for you ranting needs
Let me be honest up front, your airport is a joke. The check-in area is in a tent, your baggage service is extremely slow, even on a slow day there aren't enough toilets, and your customer service skills suck.
First off, when someone is pulling in to pick up a passenger at the passenger pick-up, it is appreciated if you don't berate the driver for having the audacity to be kind enough to pick up their relative... oh, I'm sorry, you're upset that they are taking too long... my bad that I'm not willing to sprint half way down the terminal because the closest place to pull in was that far away... maybe if you didn't have half of your drop off area taken up by the tent that is your check in area we wouldn't be in this situation, now back the fuck off and let me load my luggage in my mother's car in peace.
Second, update your fucking signs... I meant to go down Plumb lane upon exiting the airport to get something to eat... sadly the lanes out of the airport were changed and the signs weren't updated... thank God it put me going south on the freeway I eventually needed to go south on anyway.
Third, I know you are operating out of a tent, but please either get some working equipment, or at least be kind enough to put up signs indicating what is wrong with equipment. And to the CSR who told me when I started freaking out that the scanner wouldn't read the barcode on my email print out that they didn't think to put up a sign saying the barcode reader was broken because any calm rational person would easily figure out they can type in the number manually... FUCK YOU. You get no sympathy at all from the verbal barrage I hurled your way. People who are afraid of flying (which by the way, if you work for an airline and you can't tell when someone is on edge because they don't want to get on your flying death trap, you need a different career) are NOT calm and rational. Asking me to calm down doesn't help either... as I said, I'm about to get on a flying death trap, what the FUCK is there to be calm about. Here's an idea, get off your lazy ass and put up either an out of order sign on the machine or a sign saying that the barcode reader isn't working and you need to type in a confirmation number manually, because trust me, there are other people who are afraid of flying who will be flying today too, and they will freak out just as much as I did if not more... and I'll feel even less sorry for you then as I do now.
Fourth, while I must give props to your security personnel, they are a very professional and polite bunch, competent too, your security area is a disaster. It is way too crowded... there isn't even place to put your shoes back on without going about 50 yards away. Sense you are so intent on rebuilding the terminal very year, why not rip out your admin offices to expand security so it isn't such a mess... then you can share overpriced offices with the tourism board in that nearly abandoned mall they bought out. You get extra space for security, they don't go bankrupt now that someone is splitting costs... everyone wins.
Fifth, I know you meant well Mr. gate attendant, but no, I will not enjoy my flight. While I said "thank you" I was thinking "go to hell"... I've been through security so you know my jitters aren't because I've got a bomb that I'm likely to set off... it's because I'm *gasp* afraid of flying and would much rather be ANYWHERE other than right there boarding the plane.
Sixth, to the planners who originally built the airport... why the hell did you build it in the part of the valley MOST prone to cross winds... are you trying to prove me right that I'm about to board a death trap. I've never had a smooth landing at your airport, and last week had the gust of cross wind hit us any later than it did we wouldn't have had an aborted landing but a crashed landing... how about next time your fucktards design an airport actually LOOK at the weather data to see where problems like that will arise so you... I don't know, BUILD IT SOMEWHERE ELSE.
Thank you for reading Smiley's rant... we hope in the future you will use Smiley's for you ranting needs
you. Will you be my GBGF? 
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