Newspaper sighting with a twist.

[edible_hat]

In yesterday's paper there was an editorial about bad service. It was actually well written, included facts and the bad service examples were actually bad (things like CSRs standing there yapping about their dates the previous night while ignoring the cutstomer for 15 minutes). And there were examples of sucky customers from when the author worked as a checkout operator (things like customers saying "It's an apple! Never seen one before?" when she looked for the code to type into the register).

The sucky part... some idiot sub-editor gave it the title "...I thought the customer was always right."

Sucky because (1) it's not true and (2) two paragraphs below the title there are examples of why it's not true.

[fireheart]

I remember seeing that edible. I'm just thinking . If I find a copy in the next few days, I'll scan it and put it up for you. The uni keeps papers for about a week, chances are they'll have it.