Some of the things you should not experience in the Coffee industry.

[Digitalpotato]

I've been relayed a list of weird stuff that happened at a Coffee House, mostly by some people who work there but I'm also going to include my own sightings as well, albeit limited.


Throwing Coffee cause it's messed up
Alright so I actually DO see people throwing coffee around. I've also been told some people actually throw the cofee at the baristas. Don't they know that's HOT?! You can burn someone with coffee, shouldn't the woman from McDonalds have taught you not to throw coffee at people cause of how HOT it can be?!

Now throwing the coffee...sometimes, some really high-maitenence girlfriend or Goldilocks places a really massive order that would have to be written on a sheet of paper instead of the cup itself. Of course, they mess up and they can taste it, and that's when the coffee goes flying. Most of the time, though, it goes flying into the trash despite that there's a sign saying "Don't throw coffee in the trash please" over EVERY trash can or they throw it on the floor. Of course there could be them throwing it in the sink but that's not as bad and usually they pitch it down the sink anyways. (Of course a lot of places don't stock the "Blizzard" like the local coffee house does, which is white chocolate and mint) Or better yet, they pour it on the floor. Bonus points for dumping the hot beverage on a carpet. And not one of those disposable carpet mats that you can replace.
Jackpot for pouring the beverage all over comfortable furniture.

Uh, sir? this isn't self serve!
I have actually experienced it on the coffee empire myself getting some hot chocolate during christmas shoppers. This person seriously just walked behind the counter and started to pour his own coffee. Obviously they don't let you do that because
a) you have not washed your hands.
b) You could make a mistake
bb) I've also been told that if you steam the artificial sweetener in the milk you can get really sick.
c) That is why there are 5 Baristas on duty.
d) You do not know how the machines work - again that's why there are 5 baristas there.

All five of said Baristas actually looked over and said "...sir what are you doing behind the counter?!" and he just continuously ignored them so he could continue to make his own coffee. They didnt' try to stop him physically (Probably because starbucks coffee is usually pretty hot and can make a big mess) but he finished making his coffee, then walked to the register and cut about 4 people.


Assuming the next drink is yours
Someone who's impatient or in some kind of hurry may even assume the next drink is theirs and then take a sip of it and then complain that they made it wrong.

[Midnight12]

having hot coffee thrown at me mmm....makes me want to show the customer the fryers in the back to let them know how hot that coffee is. face first! if only in my dreams
that or take a bucket of ice cold water and toss it right back?

[Nyoibo]

Throwing Coffee cause it's messed up
Alright so I actually DO see people throwing coffee around. I've also been told some people actually throw the cofee at the baristas.

Say hello to your shiney new charge for assault with a dangerous weapon, you go jail now.

[RetailWorkhorse]

Say hello to your shiney new charge for assault with a dangerous weapon, you go jail now.

Go directly to Jail. Do not Pass Go. Do Not Receive $200.

[PepperElf]

Say hello to your shiney new charge for assault with a dangerous weapon, you go jail now.

that's exactly what i was thinking
throw extremely hot water in someone's face and say hello to the police and their free shiny bracelet giveaway

seriously that shit could blind someone

[Tutorgal]

I worked for a large coffee chain for quite awhile and all 3 used to happen. Although I've never seen someone throw coffee into the garbage can. Only at the baristas. It happened about once a month at the store, maybe a bit less frequently than that. I lucked out and never had hot coffee thrown at me, only iced.

We also had people come behind the counter to make coffee. I'm actually really surprised the baristas let that guy go behind it without threatening to call the police. See, that opens the corporation up to massive liabilities, so my corporation was actually all for keeping those idiots away no matter what, even if it meant calling the cops.

When I worked there, on more than one occasion I also had parents send their children behind the counter to entertain themselves. Most of those parents just seemed to be dumber than your average tree stump, but I'm still convinced that one mother was just aching for a lawsuit. Makes me sick to think about that.

And don't even get me started on people taking the first drink to pop up on the counter. Some just disappeared, some complained. But what always made my brain cells die was the following, which happened ALL THE TIME:

barista: calls name of drink, like grande nonfat latte
idiot customer standing right there who heard everything: is this my drink?
barista: did you order a grande nonfat latte?
idiot: no
barista: then it's not your drink
idiot: are you sure?

Then sometimes they would take the drink anyway.

[AirHostess]

People on the plane throw coffee on the floor...I dunno how they manage to spill it when there is zero turbulance.

I have yet to see anyone helping themselves to coffee from the galley. They would end up burning themselves and then I would have to put down my magazine and do first aid on them.

[chainedbarista]

the most important thing about the non-self serve:

liability issues should said moron injure themselves somehow.

at that point in time, the shift or manager (or a barista with cajones) should have stepped up and told him to leave and escort him out...of the store.

[cactus]

To non-self serve guy: If you didn't put the coffee DOWN and got OUT of the employee area the FIRST time I asked you.... No coffee for you at all. I would've found a way to snag the cup back from you.
Don't you have tills back there as well?

When people step behind the registers to "look at the gift bags" or w/e, my customer service attitude go waaay down. I do the very, very bare minimum for them if they don't apologize and realize they've been an ass. Oooh, you didn't understand you're not supposed to be on my side of the registers, where ALL THE MONEY IS? Well then you are an idiot that should be supervised at all times. Good day sir.

/rant

[Muses_nightmare]

I never had anyone throw coffee at me, but I had lots of people spill their coffee all over the counter and floor and the chocolate bars that sit at the front counter. And then just go make another one. They of course do this when it is so busy you can barely stop for 2 seconds to grab a cloth so it doesn't seep into where the scratch and wins are.

All our coffee was self serve at the gas station though. what drove me nuts was people yanking on the hot water tap without having anything underneath it. I mean while I'm practically impervious to high tempurature water (seriously, my bath water is only a couple degrees or so cooler than the stuff that came out of that tap), most other people aren't and you're going to get hurt! Or the people who would "test" the slurpee and cappucino machines before pouring their drink. Slurpee syrup is evil stuff to clean up....