I can usually tell when I'm sucky, but was I?
Phone conversation follows:
(and before you ask, yeah, it's the same Kmart) Different numbers denote different voices.
Me: Hi, I was in your store yesterday and saw a sandbox I was interested in, but it had no price on it. Could you tell me how much (I describe it...they didn't have much selection, so it was easy to say which one).
Kmart 1: Sure, can you hold?
Me: Sure.
I'm on hold long enough to go outside on the cordless phone, water some plants, rinse out some trash cans, rinse the soap off the deck, and throw some dirty clothes into the laundry room.
Kmart 2: Hi, can I help you?
Me: Uh...I was holding for a price check?
Kmart 2: Okay.
I'm on hold long enough to wash some dishes, put away some dishes, return the trash cans to their correct places, chat with the husband some, and wipe down the counters.
Kmart 3: Who are you holding for?
Me: I don't know. I'm waiting on a price check for a sandbox?
Kmart 3: (as if explaining to a child) Oh, well then you are holding for Sandbox.
What a fucking coincidence, the long missing clerk is named Sandbox and I'm looking for a sandbox. What are the odds of that?
I'm on hold long enough for my ear to start to sweat.
Kmart 4: Can I help you?
Me: What?
Kmart 4: Who are you holding for?
Me: Who have I been holding for 20 minutes for? No clue. Just trying to get a price check on a sandbox, but it seems that's not going to happen.
In the end, the guy got my number and got my price and called me back, and that's cool.
I don't really mind holding for a long time for something like this, but don't make me do it and then make me start over from scratch 20 mintues later. And the parade of folks that don't know what's going on and aren't going to help me, and in one case assault me with a stupid ray doesn't help. Yeah, I'm going to be annoyed if you do that.
I'm pretty sure the guy gave me a price on the wrong item. I ended up going with Amazon. Turned out to have the thing a bit cheaper and eligible for free delivery.
Geez.
Phone conversation follows:
(and before you ask, yeah, it's the same Kmart) Different numbers denote different voices.
Me: Hi, I was in your store yesterday and saw a sandbox I was interested in, but it had no price on it. Could you tell me how much (I describe it...they didn't have much selection, so it was easy to say which one).
Kmart 1: Sure, can you hold?
Me: Sure.
I'm on hold long enough to go outside on the cordless phone, water some plants, rinse out some trash cans, rinse the soap off the deck, and throw some dirty clothes into the laundry room.
Kmart 2: Hi, can I help you?
Me: Uh...I was holding for a price check?
Kmart 2: Okay.
I'm on hold long enough to wash some dishes, put away some dishes, return the trash cans to their correct places, chat with the husband some, and wipe down the counters.
Kmart 3: Who are you holding for?
Me: I don't know. I'm waiting on a price check for a sandbox?
Kmart 3: (as if explaining to a child) Oh, well then you are holding for Sandbox.
What a fucking coincidence, the long missing clerk is named Sandbox and I'm looking for a sandbox. What are the odds of that?
I'm on hold long enough for my ear to start to sweat.
Kmart 4: Can I help you?
Me: What?
Kmart 4: Who are you holding for?
Me: Who have I been holding for 20 minutes for? No clue. Just trying to get a price check on a sandbox, but it seems that's not going to happen.
In the end, the guy got my number and got my price and called me back, and that's cool.
I don't really mind holding for a long time for something like this, but don't make me do it and then make me start over from scratch 20 mintues later. And the parade of folks that don't know what's going on and aren't going to help me, and in one case assault me with a stupid ray doesn't help. Yeah, I'm going to be annoyed if you do that.
I'm pretty sure the guy gave me a price on the wrong item. I ended up going with Amazon. Turned out to have the thing a bit cheaper and eligible for free delivery.
Geez.
Comment