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Not sure if this falls under sightings/ brain burps / General….. feel free to move if you deem fit.
Some Background:
A friend of mine has recently taken a job with a home care group who go into elderly peoples homes and assist them with house work, take them shopping, take them to Doctors, etc…… This is designed to help keep people living in their own homes rather than having to move into nursing home and such.
Anyway……
She was attending the training with some other new staff and they were all given a procedures handbook and went thru it all with the trainers and had a Q&A session at the end. One of the questions the trainers asked was: “You arrive at the home a client to find them unconscious on the floor. What do you do?”
Quoting the hand book they had been given, they all answered “Call the office”
My friends (an ex nurse) jaw dropped.
Not one trainee said “Call an ambulance”
My friend asked “what if the client was lying unconscious with blood pooling under their head?” She got blank stares from most of the trainees and even the trainer said that maybe they should re-word the handbook. – Ya think!
Seriously – WTF??? You walk into a house to find an elderly person unconscious on the floor and the first thing your going to do is call the office???? I’m sorry, but that would be my second call AFTER the ambulance was on its way and I had made sure the client was breathing, stop bleeding, etc…..
What ever happened to using your brain, rather than just parroting back instructions? It scares me that these people have the health and safety of others in their hands…..
Some Background:
A friend of mine has recently taken a job with a home care group who go into elderly peoples homes and assist them with house work, take them shopping, take them to Doctors, etc…… This is designed to help keep people living in their own homes rather than having to move into nursing home and such.
Anyway……
She was attending the training with some other new staff and they were all given a procedures handbook and went thru it all with the trainers and had a Q&A session at the end. One of the questions the trainers asked was: “You arrive at the home a client to find them unconscious on the floor. What do you do?”
Quoting the hand book they had been given, they all answered “Call the office”
My friends (an ex nurse) jaw dropped.
Not one trainee said “Call an ambulance”
My friend asked “what if the client was lying unconscious with blood pooling under their head?” She got blank stares from most of the trainees and even the trainer said that maybe they should re-word the handbook. – Ya think!
Seriously – WTF??? You walk into a house to find an elderly person unconscious on the floor and the first thing your going to do is call the office???? I’m sorry, but that would be my second call AFTER the ambulance was on its way and I had made sure the client was breathing, stop bleeding, etc…..
What ever happened to using your brain, rather than just parroting back instructions? It scares me that these people have the health and safety of others in their hands…..
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