Background: A group of friends went to a restaurant the other night, one we frequent after seeing movies. The hostess ended up treating us rather badly. She called our group for an available table. I could see into the seating area and the assistant manager patted a large round table and told her that it was for us, using our name. So, we stand there smiling and waiting.
She says, "I'm just going to seat this other couple ahead of you because it's easier."
"Okay, that's fine," I say, figuring the two-person table might be cleared off already. And they were two older ladies, so no biggie.
Then, she gets on the intercom and calls a second couple up, and seats them too, still ignoring us.
I whispered to my friends, "Okay, how many people did she say she was going to seat ahead of us?" Kidding around at this point.
Finally she turns to us and says, "We can't give you that table because you're only three people." And she goes back to writing in her book. Ignoring us again. She doesn't say we'll get the next table that opens up, or explain why she called us up and then made us stand there waiting. She just goes on scribbling in her book and gossiping with her buddies, letting us stand there.
I decide to make a complaint, and we plan to go get pizza after that. I told the manager what occurred, making a bit of a joke out of it, and he thanked me for having a sense of humor and not yelling or anything. He asked what out plans were. I said we had been planning to leave and get pizza instead, and he told me that he would "take care of us himself".
Well, he meant it. He brought our menus, drinks and meals out himself. He refilled the drinks and he ended up comping our meal. We were all thankful for that, and he was super nice.
Here's the question - I figured we needed to tip. We got our whole meal, but there were still busboys and people who clean and stuff afterwards. We left a good tip for our meals, but I see people who don't tip in that situation. Isn't it the right thing to do to tip?
She says, "I'm just going to seat this other couple ahead of you because it's easier."
"Okay, that's fine," I say, figuring the two-person table might be cleared off already. And they were two older ladies, so no biggie.
Then, she gets on the intercom and calls a second couple up, and seats them too, still ignoring us.
I whispered to my friends, "Okay, how many people did she say she was going to seat ahead of us?" Kidding around at this point.
Finally she turns to us and says, "We can't give you that table because you're only three people." And she goes back to writing in her book. Ignoring us again. She doesn't say we'll get the next table that opens up, or explain why she called us up and then made us stand there waiting. She just goes on scribbling in her book and gossiping with her buddies, letting us stand there.
I decide to make a complaint, and we plan to go get pizza after that. I told the manager what occurred, making a bit of a joke out of it, and he thanked me for having a sense of humor and not yelling or anything. He asked what out plans were. I said we had been planning to leave and get pizza instead, and he told me that he would "take care of us himself".
Well, he meant it. He brought our menus, drinks and meals out himself. He refilled the drinks and he ended up comping our meal. We were all thankful for that, and he was super nice.
Here's the question - I figured we needed to tip. We got our whole meal, but there were still busboys and people who clean and stuff afterwards. We left a good tip for our meals, but I see people who don't tip in that situation. Isn't it the right thing to do to tip?
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