OK, the ONLY joy I get out of working a 3-11 shift is that I get to stop at Arbys on my way to work... the ONLY joy. Seriously, I love Arbys, and if you get in the way of me getting my roastburger goodness, I will wish bad things upon you.
Now in this tale I blame both a sucky cashier and a sucky customer.
See, this customer kept wanting special requests... which isn't so sucky... except he was working it into a personal conversation.
Yes, despite the fact that he had never met this cashier before, he and the cashier were busy talking about pretty much everything but the food order. Now, I know the SC started the conversation, but I'm saying the cashier sucked too for not stopping it. Anyone who has worked in customer service for a day should know how to say the phrase "I'm sorry, I hate to sound rude, but other guests are waiting to be helped, can we please move forward with the order".
So, what should have been a 30 second wait for me to get my roastburger goodness turned into a 5 to 10 minute wait for this cashier and SC to chit chat (and yes, I did keep track of the time... I only have limited time before work, so yes, I do watch the seconds).
You know, it's one thing to do that when the place is dead and no one is waiting... but seriously, when there's at least 5 people in line? What ever happened to common... oh never mind... I've been here long enough, I know the answer to that.
Now in this tale I blame both a sucky cashier and a sucky customer.
See, this customer kept wanting special requests... which isn't so sucky... except he was working it into a personal conversation.
Yes, despite the fact that he had never met this cashier before, he and the cashier were busy talking about pretty much everything but the food order. Now, I know the SC started the conversation, but I'm saying the cashier sucked too for not stopping it. Anyone who has worked in customer service for a day should know how to say the phrase "I'm sorry, I hate to sound rude, but other guests are waiting to be helped, can we please move forward with the order".
So, what should have been a 30 second wait for me to get my roastburger goodness turned into a 5 to 10 minute wait for this cashier and SC to chit chat (and yes, I did keep track of the time... I only have limited time before work, so yes, I do watch the seconds).
You know, it's one thing to do that when the place is dead and no one is waiting... but seriously, when there's at least 5 people in line? What ever happened to common... oh never mind... I've been here long enough, I know the answer to that.
Comment