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I'm assuming I'd put this tale in here, because it actually happened to my manager.
Anyway, this woman enters my store, and my co-worker appraches her and quickly finds out that she can barely understand english. After a half an hour of trying to help her(and getting really frustrated), the woman decides to leave.
About an hour later, she comes back, only this time its my manager who decides to help her. I didn't really pay attention until I heard the following exchange.
M-Manager
SC- I think this is obvious
SC- What kind leather. Sheep Leather
M- No its cow leather
SC- Sheep leather
M- Not sheep. Cow
This went on a few more times until the customer finally gets it (at least i'm assuming she got it)
SC- Oh! MOOOO. Not sheep. MOOO!!! (yes she began mooing in the store)
About a half an hour later. She again asks what type of leather it is. And then MOO's again. At this point, me and my coworker are trying to keep a straight face.
Skip ahead, another half an hour goes by, she decides she wants 2 pair of shoes, but only if the manger gives her 20% off. Which my manager refuses. They battle back and forth, and she asks another bunch of questions, and I think she may have moo'd some more. My manger finally agrees to 10% off just to get her the hell out the store.
Now, i'm not an advocate of giving discounts(niether is my manger), but by the time she left she had spent at least 2 hours in the store, and would not leave without the shoes and a discount.
Anyway, this woman enters my store, and my co-worker appraches her and quickly finds out that she can barely understand english. After a half an hour of trying to help her(and getting really frustrated), the woman decides to leave.
About an hour later, she comes back, only this time its my manager who decides to help her. I didn't really pay attention until I heard the following exchange.
M-Manager
SC- I think this is obvious
SC- What kind leather. Sheep Leather
M- No its cow leather
SC- Sheep leather
M- Not sheep. Cow
This went on a few more times until the customer finally gets it (at least i'm assuming she got it)
SC- Oh! MOOOO. Not sheep. MOOO!!! (yes she began mooing in the store)
About a half an hour later. She again asks what type of leather it is. And then MOO's again. At this point, me and my coworker are trying to keep a straight face.
Skip ahead, another half an hour goes by, she decides she wants 2 pair of shoes, but only if the manger gives her 20% off. Which my manager refuses. They battle back and forth, and she asks another bunch of questions, and I think she may have moo'd some more. My manger finally agrees to 10% off just to get her the hell out the store.
Now, i'm not an advocate of giving discounts(niether is my manger), but by the time she left she had spent at least 2 hours in the store, and would not leave without the shoes and a discount.
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