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A 30-minute wait: How cruelly we mistreat you

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  • #1

    A 30-minute wait: How cruelly we mistreat you

    So for dinner tonight we stopped in this hole-in-the-wall in West Yellowstone, MT.

    The place was mobbed. We had to wait 5-10 minutes for a table to open up. By the time we were finished eating, it had grown to 15-20 minutes. The hostess was running her fanny off notifying people inside and out of the wait times and seating them when tables opened up. I overheard one of the waitstaff tell somebody that part of the restaurant was added on recently, and they wanted to make the addition bigger but the city said no. In short, this place had more business than they were really equipped to handle, but the staff was really friendly and doing the best they could to keep things moving along.

    So anyhow, as we were waiting for our food (our table was right by the register), some guy came barreling out of the added-on dining room and demanded "Am I going to be served anytime soon? I've been waiting half an hour!"

    Maybe I'm overreacting by putting this here, but I've waited longer in places that were much deader than this, and made nary a peep about it. You want fast service, go to McDonalds.

    I ordered a buffalo burger. It was delicious.
    Knowledge is power. Power corrupts. Study hard. Be evil.

    "I never said I wasn't a horrible person."--Me, almost daily
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  • #2
    Going to McDonalds doesn't guarantee fast service either. I was recently trapped in drive thru for over 30 minutes while two employees and the manager had a fist fight that degenerated into a knife fight before the cops came. Everyone working there abandoned their job to watch the action in the parking lot. I was scared shitless! I wrote corporate a letter and got a coupon for a free meal with no real reply...

    Anyhoo..Yellowstone!?!?!??! I am so so so so soooooooooooo jellus right now! It's so beautiful that dude should be been so blissed out by the scenery that he didn't care he was waiting.
    "No, I will not poop a shopping cart out for you." - Irving Patrick Freleigh

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    • #3
      Irving -

      Were you perhaps in the restaurant situated with a antique train car in the building? Or in the small log cabin on the main drag? Or the microbrewery? Because that would be the extent of 'sit down' restaurants in West Yellowstone. You just accept that you might wait. It *is* West Yellowstone for pete's sake.

      That customer who complained was a tool.
      Just to cut off any helpful suggestions: This woman was not blind, nor disabled. She was just a bitch. - Boozy

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      • #4
        I second MiddleofNowhere's comments. Been in W. Yellowstone a number of times myself. Full of tourists, summer, bound to be busy. You have to make allowances.
        Mmmmm, buffalo burger... <drool>
        Life's too short to drink cheap beer

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        • #5
          The name of the place was Old Town Cafe.

          And yeah, every eating place in West Yellowstone had a line out the door of people waiting to be seated.
          Knowledge is power. Power corrupts. Study hard. Be evil.

          "I never said I wasn't a horrible person."--Me, almost daily

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          • #6
            I don't mind waiting 30 minutes if I'm told there's a 30-minute wait, or waiting 60 minutes if I'm told there's a 60-minute wait.

            What I do mind is waiting 45 minutes when I'm told there's a 20-minute wait.

            I mean, if the guy was told the wait time was 10 minutes and he was still waiting after 30, I'd complain too.
            Women can do anything men can.
            But we don't because lots of it's disgusting.
            Maxine

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            • #7
              I suppose that's the problem with SC's -- Time Dilation. If you tell them it'll be a 30-minute wait, they'll scream about having had to wait an HOUR once they're been there for 15 minutes...
              "For a musician, the SNES sound engine is like using Crayola Crayons. Nobuo Uematsu used Crayola Crayons to paint the Sistine Chapel." - Jeremy Jahns (re: "Dancing Mad")
              "The difference between an amateur and a master is that the master has failed way more times." - JoCat
              "Thinking is difficult, therefore let the herd pronounce judgment!" ~ Carl Jung
              "There's burning bridges, and then there's the lake just to fill it with gasoline." - Wiccy, reddit
              "Retail is a cruel master, and could very well be the most educational time of many people's lives, in its own twisted way." - me
              "Love keeps her in the air when she oughta fall down...tell you she's hurtin' 'fore she keens...makes her a home." - Capt. Malcolm Reynolds, "Serenity" (2005)
              Acts of Gord – Read it, Learn it, Love it!
              "Our psychic powers only work if the customer has a mind to read." - me

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              • #8
                A friend and I once waited 45 minutes at Applebee's before a server arrived to even greet us / take our drink orders...
                on a night that was not all that busy.

                By that point, we were really only still there to see Just exactly how long it would take them to serve us...

                1/2 an hour is nothing.

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